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Classic Chevrolet Sugar Land

Sugar Land, TX

Overview
Employees
Reviews
Vehicles
4.6
5,000 Reviews
LARGEST SELECTION OF CHEVROLET'S IN THE GREATER HOUSTON AREA AND BEYOND Here at Classic Elite Chevrolet Sugar Land, it is our mission to PROVIDE A WORLD CLASS automotive EXPERIENCE. We have a huge selection of both new and used vehicles. Our goal is to provide every customer with an exceptional buying and service experience and we have a body shop for all your repair needs. With competitive prices offered on every new and pre-owned model for sale on our lot, you won't find a reason to visit any other dealership.
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13115 Southwest Fwy

Sugar Land, TX

77478

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Showing 5,000 reviews

November 18, 2025

Great service and courteous people. The young lady who drove me home is dedicated. Thanks.💪 More

by jnetticattel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Jolley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Camryn Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 18, 2025

Always full which is good meaning they have great service but it’s always a long waiting time. Other than that good customer service. More

by Rj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris hogan
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November 17, 2025

This is the second time (2nd oil change) for me to use yall since I purchased a new 2500 HD Customer there at Classic. I was somewhat disappointed as I waited 2-1/2 hours for the oil change to be complete More

by john.pytel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert was my service writer.
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Nov 18, 2025 -

Classic Chevrolet Sugar Land responded

Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you'd be willing to provide more feedback, please reach out to us at (281) 491-9000 so we can assist you further.

November 16, 2025

No hassling, no hidden fees, honest dealership with an amazing selection of cars and good salesman! We love Sal! We highly recommend them More

by Kcmacek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal and Aiden
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November 16, 2025

Chris Hogan provided easy, fast and accurate service. He explained all the details about the work done on my car. More

by marvel_drummer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hogan
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Nov 17, 2025 -

Classic Chevrolet Sugar Land responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

November 14, 2025

Service was easy and fast and well done. Everything was explained to me stop by step and my car got taken care of efficiently and professionally by tech. Very pleased and I will keep returni More

by Xiocruz6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 14, 2025

Friendly and Knowledgeable. The work was done on time. I would definitely use them again. More

by rhiggs0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2025 -

Classic Chevrolet Sugar Land responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

November 13, 2025

I had a service appointment and dropped my car off Monday afternoon, I only had a tire alignment and didn't get my car back until Thursday. I called the front service desk to setup a ride back to the dealers More

by rachmontana
Recommend Dealer
Yes
Employees Worked With
Mike Jones - Service
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Nov 15, 2025 -

Classic Chevrolet Sugar Land responded

Thank you for taking the time to share this detailed feedback. We sincerely apologize for the long delay on your alignment and, especially, for the disrespectful interaction you experienced at our front desk. That behavior is unacceptable and does not reflect the standards we expect from our team. We’re glad to hear that your service advisor and our shuttle staff provided a positive experience, but we understand how the front-desk interaction overshadowed your visit. Your feedback is extremely important, and we will be addressing this matter internally. We appreciate you bringing this to our attention and hope to provide you with a much better experience in the future.

November 13, 2025

Excellent service from Chris and staff. Will definitely use the service center at Classic Chevy again. More

by rodtx2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hogan
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Nov 16, 2025 -

Classic Chevrolet Sugar Land responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Classic Chevrolet Sugar Land!

November 13, 2025

Service Advisor Carlos took care of me. I was in and out quickly. I will take my vehicle there for any needs. More

by Calvinj07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rios
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Nov 16, 2025 -

Classic Chevrolet Sugar Land responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

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