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Classic Ford of Madison

Madison, OH

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Reviews
Vehicles
4.7
97 Reviews
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6251 N Ridge Rd

Madison, OH

44057

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Showing 97 reviews

January 30, 2026

Very friendly knowledgeable excellent customer service nice to have copy and water. I feel as though they go over the car extensively I like going there before I travel with a trailer and I need to know m More

by tmcox61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe it was a service manager I don’t know his name
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January 29, 2026

Never had a bad experience with the service or sale departments. The staff has always been friendly and helpful. More

by mrkeates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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January 28, 2026

The Sales Rep helped with re setting my Ford Pass for the remote start. After multiple times , we discovered it would have to be serviced. When the job was completed , they sent a narrated video explaining w More

by tatudarby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias Samchez
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January 24, 2026

The guy at counter is AMAZING but I literally have zero trust after paying over $1600 and them “forgetting” to replace one of the sensors that we brought it to them in the first place for. Had our lights n More

by tgarrod1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob
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January 23, 2026

The service writers are very personable and professional. Vehicle service was done in a timely manner and included a bonus clean wash. More

by trplatko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Simpson
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January 22, 2026

Took them awhile to figure out why check engine light kept coming on. Original issue was fixed fast. More

by Clevelandbrownlover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake simpson
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January 15, 2026

The service advisor, Jake Simpson has always been our most helpful contact thru Ford service department. More

by TODD44041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAKE SIMPSON
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January 15, 2026

The staff is truly amazing ! ! They do amazing work service and sales all the way down to the porters everyone does amazing More

by JacobRSimpson821
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jacob , Shane
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January 15, 2026

Service department is great. Friendly customer service at the desk. Oil changed in a timely manner. More

by riffle1830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember their name
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January 14, 2026

Great work and so friendly ! Thanks Shane your a gem ! Nuce you even came to puch our trunk up also More

by dtheilan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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