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Classic Ford of Madison - Service Center

Madison, OH

4.8
18 Reviews

18 Reviews of Classic Ford of Madison - Service Center

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August 17, 2025

Fast work good communication, I would definitely use this service department again. good job Classic Ford of Madison! More

by Matthewandgrace33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
August 15, 2025

Jacob Simpson in the Service Department provided me with outstanding customer service and went above and beyond to accommodate the repair of my vehicle. I will not take my vehicle anywhere else! More

by brayjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Simpson
August 15, 2025

I needed to have the oxygen sensor replaced on my 2020 Ford Expedition Max. When Classic Ford of Madison received the part, they set up an appointment, and replaced the part in a timely manner. More

by SKIDMORE.RICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane, Jacob
August 14, 2025

Professional, fast and courteous. Updated along the way. Car was washed for me which was a nice touch. More

by smckillen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug and Jacob.
August 13, 2025

The service crew is always friendly and the valet is extremely helpful in busy work weeks. The work is performed fast and efficiently. More

by bgladwe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Simpson, Shane, and Ayden
August 10, 2025

I always enjoy the service that I get from everyone there. I wish that the new trucks were more affordable! More

by DragonRider4853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writers
August 08, 2025

Very professional, very nice. They explained everything and did everything that they said that they would. More

by lmc306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug and Brad
August 08, 2025

Very helpful and explain your service and recommendations they do there best to hold to time frames More

by BillPritt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
August 07, 2025

My wife has cancer and is unable to drive. Classic Ford in Madison will come out and pick up our vehicles with no extra cost and have them delivered. They are "Always" prompt and courteous. More

by BLTischer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug, Jake and Shane
August 06, 2025

The best dealership in town. I will not go anywhere else but Classic Ford of Madison. The staff is very knowledgeable, informative, kind. You name it. They are as perfect as coul More

by DBowersJr24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug, Shane, Jake, Matt, Eric
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