Classic Honda

Rude and disrespectful staff. Will be taking our vehicle elsewhere. Did not appreciate the snarky comments when we were following the direction we received from the salesman when Will be taking our vehicle elsewhere. Did not appreciate the snarky comments when we were following the direction we received from the salesman when we bought the vehicle. More

This was my initial visit to Classic Honda, although I have owned a Honda CR-V hybrid for about 3 year. I had a very positive experience at Classic in comparison to the 'Out of State' dealership I origina have owned a Honda CR-V hybrid for about 3 year. I had a very positive experience at Classic in comparison to the 'Out of State' dealership I originally dealt with when I purchased my car. Initially, dealing with Valerie D., the service provider, proved to be a fantastic experience: she was an extremely positive individual, dedicated to customer service, cooperative, and an excellent communicator. The experience fostered a sense of trust that, regrettably, I did not establish at the aforementioned 'Out of State' Honda dealership. I am probably like the other 90+ percent of car owners, in that, I really don't know much about cars and therefore I am extremely dependent on the service department of a dealership to treat me with honesty and respect when fixing my car. I certainly felt that I had experienced this level of trust at Classic Honda and I feel confident in recommending this organization if you require on-going maintenance with you Honda. C Murphy More

We have always found this service department very helpful. The staff is efficient and complete the job on time. helpful. The staff is efficient and complete the job on time. More

Charlie Gerbracht (sales) made our experience a very relaxed, no pressure, and positive experience. He was very professional and friendly in his interaction with us. I would not hesitate to recommen relaxed, no pressure, and positive experience. He was very professional and friendly in his interaction with us. I would not hesitate to recommend Classic Honda to others. More

Keith (service advisor) and Nicholas (service technician) did an excellent job taking care of my vehicle and keeping me informed of the progress during the service. The excellent service department is why we did an excellent job taking care of my vehicle and keeping me informed of the progress during the service. The excellent service department is why we continue to buy our cars at Classic Honda in Streetsboro! More

Valerie Deacon did an outstanding job during my latest service appointment. She kept me informed while I waited. In addition, I enjoyed the video showing the inspection walk-through and measurements on service appointment. She kept me informed while I waited. In addition, I enjoyed the video showing the inspection walk-through and measurements on the brake pads and tire treads. More

Liz was a very nice sales person. Kind and made my experience very well there. Would recommend them to anyone. Kind and made my experience very well there. Would recommend them to anyone. More

The second I walked in Valerie made sure everything was taken care of with my daughter‘s car until it arrived back in my driveway and even followed up the next day. taken care of with my daughter‘s car until it arrived back in my driveway and even followed up the next day. More

Well not happy with my service guy and hem next day called him for not following up with me about my car.!! Then got someone new and he acted like he didn’t care called him for not following up with me about my car.!! Then got someone new and he acted like he didn’t care More

Service agent was excellent, it was a fast and easy appointment. He explained everything, was incredibly pleasant and helpful. appointment. He explained everything, was incredibly pleasant and helpful. More