Classic Mazda East

Reason for Visit: Service

I recommend this dealer: No

My Review of Classic Mazda East:
Only reason I come here is following my former forman tech who transfered to this dealership. Have purchased 4 Mazdas in the past and only this master tech is the only one to work on them and keep them in perfect condition!! The service writers on every occassion were short, snippy and not very well adept at policies, pricing, or customer satisfaction. Work orders were generated for things I did not ask for and "hidden" prices for "record keeping" ie vehicle histories on my autos were charged to my bill. These were corrected only when I examined and complained about them. Mistakes on discounts were common place and broken out so that only a CPA could figure out how they arrived at the price. Overall cleanliness is a joke at this dealership. I only come back because of the quality work my tech performs and always by appointment so he is the only one working on my vehicle.
Sincerely, Frank Rake

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Classic Mazda East:
We came by to test drive the Mazda 5 on a rainy day. The female sales person seemed put out from the start with a unfriendly attitude. She did not want to pull the vehicle to the front because it would be a hassle. So I had to walk with her in the rain as she said, "I sure hope you buy a vehicle from me, after all this". I politely said my goodbye to her and went inside to tell the manager I would never be doing business with this dealership in my lifetime. Please read my review on Sport Mazda, it was a great experience.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Classic Mazda East:
THIS WAS THE WORST AND MOST PAINFULL TRANSACTION EVER ,
BOUGHT A USED VEHICLE THAT TURNED OUT TO BE A "LEMON"

THEY SAID IT WAS AN "AS IS" VEHICLE AND I HAD TO KEEP IT
THEY WOULDNT TAKE THE VEHICLE BACK AFTER 3 DAYS AND WOULDNT FIX IT
DONT BUY HERTE EVER - WORST DEALER IN TOWN , THEY SHOULD STICK TO
CORPORATE REALESTATE !

THANKS FOR THE CLASSIC NON-SENCE I HOLLERED ALL THE WAY HOME

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Classic Mazda East:
THIS WAS THE WORST CAR BUYING EXPERIENCE EVER !!!!

I WENT IN AND TRIED TO BUY A VEHICLE FROM THEM THEY WANTED $3000 DOLLARS OVER STICKER ON THE ONLY 09 MAZDA 6 THEY HAD IN STOCK. BY THE WAY THE VEHICLE INVENTORY WAS TERRIBLE. NO SELECTION AND THEY ADVERTISE INVENTORY ON THE INTERNET THAT HAS ALREADY BEEN SOLD. I HAVE EXCELLENT CREDIT AND THEY WERE TRYING TO GET ME TO GO THROUGH SOME PROMOTIONAL BANK WITH A RIDICULOUS RATE OF 9.99. THEY EVEN SHOWED ME MY CREDIT OF WHICH IS WELL ABOVE 700. NEED I SAY MORE "DONT BUY HERE" !!!! THANKS , ALEN

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Classic Mazda East:
THIS WAS THE WORST CAR BUYING EXPERIENCE EVER!!!!!!!!?

I WENT IN AND TRIED TO BUY A VEHICLE FROM THEM THEY WANTED $3000 DOLLARS OVER STICKER ON THE ONLY 09 MAZDA 6 THEY HAD IN STOCK. BY THE WAY THE VEHICLE INVENTORY WAS TERRIBLE. NO SELECTION AND THEY ADVERTISE INVENTORY ON THE INTERNET THAT HAS ALREADY BEEN SOLD. I HAVE EXCELLENT CREDIT AND THEY WERE TRYING TO GET ME TO GO THROUGH SOME PROMOTIONAL BANK WITH A RIDICULOUS RATE OF 9.99. THEY EVEN SHOWED ME MY CREDIT OF WHICH IS WELL ABOVE 700. NEED I SAY MORE "DONT BUY HERE" !!!!
THANKS , ALEN

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Classic Mazda East:
This was a very painless experience. I let the dealership know what I was looking for and the price I could pay. After a no hassle transaction, we left with an '08 Mazda5 Sport for $17,900 and the trade of a '96 Explorer which covered all taxes, tags, title and dealer fee.
Everyone from Chad to Daniel to Chris was friendly and easy to work with.
I had also e-mailed Cory Fairbanks Mazda, told them the max I could payand they responded with an offer of nearly $500 more than Classic and told me we were "very close; only about $300 apart". I guess math is not their strong suit.
I recommend Classic if you value your time and want to skip the hassle.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Classic Mazda East:
The guys at Classic are true professionals. We shopped around listened to all the BS from salesmen, their managers and the managers' managers and went back to Classic. Rather than hideing, like at other dealerships, the managers desk is right by the front door! How refreshing! They also actually stocked what was in their ad, at the price they advertised it at, I bought one; an '07 CX-9 and love it!

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Classic Mazda East:
I stopped in with my family to look at the Mazda3. David told me I would get a better deal on the 2006 (vs. the 2007) because he could play with the price more. He showed me the only 2006 Mazda3 he had, which included the Touring package upgrades (power everything, side airbags/curtains, etc). After getting "the best numbers he could" at $17,900, we determined it was out of my price range and I needed to stay under $15k. I went to Cory Fairbanks with my price limitations and they gave me the 2007 Mazda3 with the Touring package upgrades for $14,500. While Classic Mazda has less of a negative reputation than Cory Fairbanks, I feel that they were greedy and not willing to be more competitive with pricing.

Share on Facebook

Was this review helpful to you? Yes | No