Classic Toyota Hampton
Hampton, VA
Filter Reviews by Keyword
By Type
Showing 120 reviews
BEST car buying experience EVER! Bought a new Tundra and Jessica O. made it SUPER easy. There was absolutely ZERO stress and I drove away in the perfect truck! Thank you for being so Bought a new Tundra and Jessica O. made it SUPER easy. There was absolutely ZERO stress and I drove away in the perfect truck! Thank you for being so great! More
Nice visit Jessica was my dealer and she was great. She sold my car of my dream. Was very happy with her. She was very friendly to me and my family. Jessica was my dealer and she was great. She sold my car of my dream. Was very happy with her. She was very friendly to me and my family. More
Worst experience ever Worst car buying experience ever! Put a 500$ deposit down on a new Toyota 4Runner thinking I would be gettin one special ordered. Later that week was Worst car buying experience ever! Put a 500$ deposit down on a new Toyota 4Runner thinking I would be gettin one special ordered. Later that week was told by the sales manager that they don't do special orders. Instead, they would put in an allocation request. Needless to say I was extremely unhappy with this. When I tried to get my deposit back was told "NO". Since I signed a non refundable form I would not be provided my deposit back. when telling the sales manager I would take him to court he responded saying, " I'll see you in court" and hung up the phone. So priority toyota of hampton now has 500$ of my hard earned money and I got zero out of it. I will not recommend this dealership to anyone I know and make sure to tell all of my co workers looking at buying a Toyota to steer clear of this shady dealership. More
AMAZING customer service I dropped off my Toyota Sequoia for service and Edgar Go greeted me. He was above and beyond welcoming, and very efficient. He had all my info ready, I dropped off my Toyota Sequoia for service and Edgar Go greeted me. He was above and beyond welcoming, and very efficient. He had all my info ready, and was very thorough!!! What a great person to interact with upon arriving. I was then sent to the Gray team and dealt with Miss Johnson. She was very courteous and helpful, and made my experience go quite smoothly. Overall, OUTSTANDING drop off experience. Thank you, Krista Marcelo More
It was great customer service and alot of help I traded in my 2013 Nissan sentra sv for a 2016 corolla SE and they offered me a great deal. After my dad cosigned I get 0.9 Apr for 72 months and 900 I traded in my 2013 Nissan sentra sv for a 2016 corolla SE and they offered me a great deal. After my dad cosigned I get 0.9 Apr for 72 months and 900 off the price and no payments for 45 days. It was a great experience and a great deal and I would recommend everyone use priorty More
service was excellent My saleman, Mr. Kenny Graham helped make my car shopping easy. I will recommend anyone to purchase their auto from Priority Toyota because of his cari My saleman, Mr. Kenny Graham helped make my car shopping easy. I will recommend anyone to purchase their auto from Priority Toyota because of his caring expertise in car sales. More
Dishonest and hustling behaviors Be aware! Talking over the phone with agreed price does not mean anything to them. The Out the door price will not be the same as soon as you walk Be aware! Talking over the phone with agreed price does not mean anything to them. The Out the door price will not be the same as soon as you walk into the dealership. I showed the manager, Kerry Law, the agreed OTD of 17,020 from our text messages and he flat out denied that OTD offer and came up with the new OTDs : 18,439 OTD with $1000 rebate and 19,480 OTD with 0% finance. Disappointed. More
Great Experience The whole experience was so easy. No hassles just straight forward salesmanship. I would recommend Priority Toyota to everyone. Lamar was very frie The whole experience was so easy. No hassles just straight forward salesmanship. I would recommend Priority Toyota to everyone. Lamar was very friendly and easy to work with. More
So far so good We stopped by last weekend to look around at some used trucks with little intention of buying at that time. We were approached by Nigel Birch and we t We stopped by last weekend to look around at some used trucks with little intention of buying at that time. We were approached by Nigel Birch and we told him we didn't want to waste his time. He asked us to come in and take some information, after looking at some vehicles we saw one that was right in our ballpark with all the options we wanted. The truck was at another dealership and had to be transferred to us for inspection and a test drive. It took a little longer than quoted for the truck to arrive. After looking it over and going for a ride we bit the bullet and signed some papers. There were a few issues on the truck to be corrected. An appointment was made for midweek and a loaner vehicle was given to us. The issues were corrected beyond what we expected in under a day with the exception of one item that is to be taken care of within a week. The finance manager Tom got us one interest rate at the time of signing and told us he would try and better it. Just as he said he would our rate dropped to a very favorable number. With the exception of having to wait a little bit to get the truck transferred and not coming through with one item our experience with this dealership has been excellent. As time goes on and maintenance or service is required I'll be sure to update. More
Bought a $122 part and asked for the parts breakdown I didn't buy a vehicle from them, and I'm glad I didn't. I bought my 4Runner from Chesapeake Toyita. However I did but a $122 part ther today and then I didn't buy a vehicle from them, and I'm glad I didn't. I bought my 4Runner from Chesapeake Toyita. However I did but a $122 part ther today and then asked if I could have the parts breakdown in case I have to remove additional parts. I was then told by the service rep that no such thing existed while she proceede to tell me I may have to remove the headliner to install the replacement part. I asked her why I would have to remove the headliner and she replied there was a acre showing in true diagram. So then I asked her, "I thought there wasn't a diagram and she told me she could t give it out because of liability issues. I shook my head and said to myself, I should have spent 30 minutes extra to drive to Chesapeake Toyota. More

