Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Classic Toyota
Waukegan, IL
284 Reviews
Classic Toyota is dedicated to top-quality customer service. Our number one priority is your satisfaction. The Classic Group has been family-owned and operated for over 30 years. Our product experts are committed to providing you with the most pleasurable car-buying experience you have ever had. Our Toyota staff has many years of experience satisfying our customers’ inquiries and automotive needs in sales and service.
We never want to veer from our commitment to providing you with premier service, which we know you have come to expect. If you’re looking for a Toyota, let us help! With a wide selection of new and used Toyota models, we know there is something for everyone! Our sales department and the support team of our service, parts, and body repair shop are here for your needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 284 reviews
September 10, 2025
Joselynn was helpful at first after i paid the car in full she became unresponsive in emails and calls! Im requesting for another key because they only gave me 1!! They want me to pay for the 2nd key!!! full she became unresponsive in emails and calls! Im requesting for another key because they only gave me 1!! They want me to pay for the 2nd key!!! They made me take the car with 3 bar gas left! They didnt even FULL TANK my car and again i PAID IT IN CASH!!!!! More
by Kenneth
Employees Worked With
Jocelyn. Hernandez
September 04, 2025
Caleb went above and beyond! My dad and I showed up just a few minutes before closing to test drive a Toyota Crown Signia, and he was willing to stay late so we could take it out My dad and I showed up just a few minutes before closing to test drive a Toyota Crown Signia, and he was willing to stay late so we could take it out and ask all our questions. He was very helpful, patient, and kind throughout the whole process. Really appreciated his excellent service! More
by ibotnari
Employees Worked With
Caleb Griffin
August 31, 2025
Worked with Zach Johnson, he was very patient and accommodating. I would recommend this dealer ship for their friendliness honestly and outstanding customer service. accommodating. I would recommend this dealer ship for their friendliness honestly and outstanding customer service. More
by dc.cloninger
Employees Worked With
Zach Johnson
August 28, 2025
This is our second time buying a new car from this dealership. As always, they've provided an excellent service! Miguel Salazar and Zachariah Jonhson made it happen!! Thanks for your efforts gyus!!! dealership. As always, they've provided an excellent service! Miguel Salazar and Zachariah Jonhson made it happen!! Thanks for your efforts gyus!!! More
by Lobo_rene777
Employees Worked With
Miguel Salazar, Zachariah Johnson
August 23, 2025
I worked with Charlie via email to set up a time and day for me to come in and drive the vehicle and purchase it. He answered any and all of my questions, he was very quick to respond! He was also very acco for me to come in and drive the vehicle and purchase it. He answered any and all of my questions, he was very quick to respond! He was also very accommodating when helping me find a time to come in. I appreciated that! At the dealership I worked with Zach and Debrah (if I remember correctly) who both made my experience at this dealership, extremely enjoyable, fun, professional, and personal. We had lots of laughs and good conversation while helping me purchase the vehicle. Was a very welcoming group! 11/10 ! More
by Mirpropson
Employees Worked With
Zach , Debrah.
