Classic Volkswagen Gastonia

Drove two hours to see a car here, liked the car, but the deal fell through because of shady negotiating. First time I was presented with a break down of the price, it was higher than online price. Okay, the deal fell through because of shady negotiating. First time I was presented with a break down of the price, it was higher than online price. Okay, they said it was an error. Then talked through pricing and got to a price on paper, goes to talk about it with decision maker, comes back with paperwork and doesn’t say anything, price $1300 higher than when he walked away. How am I supposed to have confidence in the car I’m buying when things are shifty like this? The manager came and was talking to me like I didn’t have a brain and couldn’t see him trying to do the same thing. Never really answering the fact that something shifty was going on. Maybe they don’t like Slavic people at this location, but honesty and transparency in business are what is important, so no car for me today. Bummed! More

Resistall Add On DOES NOT WORK. Deals are very add on heavy with NO service on the back end Employees are not knowledgeable/trained These folks are just not good humans! Deals are very add on heavy with NO service on the back end Employees are not knowledgeable/trained These folks are just not good humans! More

Great customer service! Friendly and thorough! Loved the video of what the car was in need of. Friendly and thorough! Loved the video of what the car was in need of. More

Very fast and professional work. Would always recommend. Staff is always on point and excellent. Would always recommend. Staff is always on point and excellent. More

Was very helpful and got the job done right. Recommended and definitely will go back for all the service needed Recommended and definitely will go back for all the service needed More

This dealership is very friendly and efficient. The customer service area is one of the best that I have seen. The customer service area is one of the best that I have seen. More

Worst car buying experience in my life. Can’t get anyone to help with a problem. Can’t get anyone to help with a problem. More

The service department is number 1 with customer service and explaining in detail in what is going on with your automobile. Bobby and Jasmine go out of their way to make your experience at Volkswagen top no and explaining in detail in what is going on with your automobile. Bobby and Jasmine go out of their way to make your experience at Volkswagen top notch. Keith has many years on Volkswagen and is extremely trustworthy! Would recommend anyone to use Volkswagen service for their automobile. More

Excellent selection and customer service. Victor, Christopher, Mo and Anthony went above and beyond to make our lease purchase as smooth as possible. Victor, Christopher, Mo and Anthony went above and beyond to make our lease purchase as smooth as possible. More

They got extra mouth for you and a teacher like family always I’ve purchased five cars ffrom them In the last five years I purchased four Atlas crossbow In the past four years and now I’m trying out the always I’ve purchased five cars ffrom them In the last five years I purchased four Atlas crossbow In the past four years and now I’m trying out the Taos Turbo and believe me, all these vehicles have been beautiful And I like to give her major major shout out to Mr. Julio and for his promotion he has been phenomenal in my endeavors with the Classic Volkswagen and Gastonia More