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Classic Volkswagen

1695 Auto Park Way , Escondido, California 92029
Sales: (866) 853-6041

Makes: Volkswagen|Service Center
 

Overall Rating N/A

2 Lifetime Reviews

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Classic Volkswagen
2 Lifetime Reviews
Classic Volkswagen Info
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wkqe03a
3/06/2010
Reason For Visit
Service

"Service history on my new beetle in this dealer: $800 to..."

Service history on my new beetle in this dealer: $800 to fix airbag indicator yellow light. The light came back two weeks later and it was not under the work warrant because it was not the same problem. $500 to replace transmission seal but still see slow leaking one month after the repair work. More scatches on dash covers , steer wheel and door panels after each oil change (new interior became worn interior after oil changes). Oil level extremely low (no oil on dip stick) one week after oil change at one time. After an oil change, radio (both AM and FM) recieves no signal and make very load noise. Service advisor comment: It is normal for VW in this area, Escondido, CA. Somehow, It gets signal again four years later after a battery change in Murriata VW dealer, CA.

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Overall Experience
I Recommend This Dealer: No

Employees dealt with

5

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1
shopelsewhere
8/26/2008
Reason For Visit
Sales (New)

"Told us our trade in needed a new engine. (our car ran..."

Told us our trade in needed a new engine. (our car ran fine 72K miles, we are the original owners and have been strict with the maintenance). We got an appraisal a few hours earlier from the dealer where we got our car, but this old man at Classic VW told us the engine was knocking and he could not pay us the appraised value. New engine? What leap of logic is this? After this, the saleswoman ran our credit anyway, knowing that they could not take the trade in. Ultimately a waste of 2 hours. No wonder that dealership is a ghost town. Lots of VW dealerships to choose from in the San Diego area. Shop elsewhere.

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I Recommend This Dealer: No

Employees dealt with

Parry and older salesman

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