Clay Cooley Chevrolet of Dallas - Service Center

Josh was great at greeting me. Great when dropping off the vehicle. And explaining repairs. Great when dropping off the vehicle. And explaining repairs. More

Very bad experience all the way around. Really would like to be contacted by someone higher then the in office manager. Really would like to be contacted by someone higher then the in office manager. More

The service was awesome and the staff were friendly. Thank you and keep up the good work! Thank you and keep up the good work! More

I made a same day early appointment & the team on site got me in & out efficiently. got me in & out efficiently. More

Very happy with the service. Michael Sierra was very helpful with everything. Highly recommended to anyone Michael Sierra was very helpful with everything. Highly recommended to anyone More

Very helpful and timely! The service is top tier and I was pleasantly surprised by the service rep! The service is top tier and I was pleasantly surprised by the service rep! More

Took my truck in for some recalls, truck was ready a few days late from time given. days late from time given. More

Excelente customer service. I will recomend this dealership they have awesome people and services thanks I will recomend this dealership they have awesome people and services thanks More

Service Advisor Josh Monigold Was excellent! All communication was consistent and clear, Through calls and - Via-Text. Josh went above and beyond getting my vehicle serviced the same day when th All communication was consistent and clear, Through calls and - Via-Text. Josh went above and beyond getting my vehicle serviced the same day when they were a technician short! Josh, hope this review circles back to you, and just know you are much appreciated sir. Thanks, bud!! More

I brought my Tahoe in to be fixed even when I was advised not to by a coworker. Very little accountability when it came to communication with the difeerent workers. Went to get my vehicle on two separate occ not to by a coworker. Very little accountability when it came to communication with the difeerent workers. Went to get my vehicle on two separate occasions and both times it was not ready. Each time the worker (two diffrent workers) blamed the car not being ready because 1. our phone was on a do not call list (not true) and another day they stated we said we would call them back to let them know (also not true). The lack of communication is not my biggest complaint. It's the trash left in my car on two separate days. How dare a worker leave his empty water bottle in my car and not take it out. I know this because I do not drink Niagra nor Arrowhead brand waters. Then when they broguht my car up to me the first time, the tire light was on. You would think after one spent $2,000 they would have common courtesy to clean up after themselves and put some air in the tire. One problem was fixed only for that fix to make another issue bigger. The only positive remark I can give is to Josh for mentioning the first responder discount, even though he claimed he called but the number was on a national do no call list. The service manager seemed like he cared a little as well, I suppose. Overall, I wish I had listened to my coworker who had nothing but complaints about Young Chevrolet. This probably could have saved me time, money, and maybe could have gotten a total fix. Good help sure is hard to come by. More