Clay Cooley Chevrolet of Dallas - Service Center

Excellent service. Michael normally takes care of. but this time Julien helped me out. He was friendly and courteous from start to finish. Michael normally takes care of. but this time Julien helped me out. He was friendly and courteous from start to finish. More

It’s been great so far looking up to the next visit hopefully won’t have any problems with difference of dealer ship hopefully won’t have any problems with difference of dealer ship More

Great service, original pieces and communication was directly and very clear. Great value price for all information received @ dealer. High recommended. directly and very clear. Great value price for all information received @ dealer. High recommended. More

Great customer service and got the job done sooner than was previously stated. Very professional and nice. was previously stated. Very professional and nice. More

Advisor had horrible communication with costumer and the information the advisor gave was not the same as what the manager gave. information the advisor gave was not the same as what the manager gave. More

Did not address my flat tire fix. I still have a nail and no phone call once my vehicle was ready for pickup. I had to call. This was my first visit to the service department. Not a g I still have a nail and no phone call once my vehicle was ready for pickup. I had to call. This was my first visit to the service department. Not a good first impression. More

Love his customer service he is a great advisor he made sure I knew everything that was going on with my vehicle.! I will be back sure I knew everything that was going on with my vehicle.! I will be back More

The communication was less than acceptable. Was told initially it would be two maybe three days for designated repairs. It was dragged out to a week. Had asked my service rep, Michael,for an ad Was told initially it would be two maybe three days for designated repairs. It was dragged out to a week. Had asked my service rep, Michael,for an additional key fob and price but received neither when I picked up my car. Whole experience seemed very impersonal More

All is well so far I always have to wait for a few days to make sure all is well to make sure all is well More

Communication was a major factor on my rating. If I had been given an update from the start, I would have known what the issues were on their customer service and not have lost my patience. If I had been given an update from the start, I would have known what the issues were on their customer service and not have lost my patience. More