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Clay Cooley Ford
Arlington, TX
4,580 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,580 reviews
June 09, 2025
Our experience was not good. We had our truck in several times for the same reason-the entertainment center did not work correctly. Also, we continue to get recalls on our truck We had our truck in several times for the same reason-the entertainment center did not work correctly. Also, we continue to get recalls on our truck so that is always ANOTHER trip to the dealership. The entertainment center, again, could not be fixed unless it was sent somewhere else (I don't remember where) for at least 3 days. We were also told we had to pay for the oil change. We said that was incorrect. After calling "someone", they found out we still have 1.5 years on our oil change agreement. John, our contact, was helpful and courteous. We are not impressed with the service for repairs. We feel there is room for improvement in the service department. More
by 65joyceroberts
Verified CustomerEmployees Worked With
John in service department gets 5 stars. Kevin in sales gets 5+ stars
June 08, 2025
The service was great. Friendly and the communication with the advisor was good. Left vehicle and picked up when ready. Friendly and the communication with the advisor was good. Left vehicle and picked up when ready. More
by NENY4J
Employees Worked With
June 08, 2025
my experience was fast friendly helpful and successful. I am very happy with the new car. I am very happy with the new car. More
by markpricetx
Employees Worked With
June 06, 2025
Lacking, my vehicle wasn’t washed nor was it offered and I didn’t get topped off with washer fluid I didn’t get topped off with washer fluid More
by Pasmith2810
Employees Worked With
June 05, 2025
Tamika Wallace was fantastic she was very helpful & got me in something I like & will enjoy. The overall everybody I talk to that day was true professionals. Thanks me in something I like & will enjoy. The overall everybody I talk to that day was true professionals. Thanks More
by cjconner2016
Employees Worked With
June 04, 2025
Gradius courteous and quite informative about my repair needs. I appreciate all the great efforts in keeping me satisfied. needs. I appreciate all the great efforts in keeping me satisfied. More
by ervin_farris
June 03, 2025
Nacho took care of me quickly handled all problems and got truck back to me quickly thanks Kenny tyler 214-682-7739 kjplumbing@tx.rr.com got truck back to me quickly thanks Kenny tyler 214-682-7739 kjplumbing@tx.rr.com More
by kenny g
Employees Worked With
June 03, 2025
Very happy with all the services I have received from this dealership. Could not be happier this dealership. Could not be happier More
by rgcrandy
June 02, 2025
the people here go above and beyond even after the sale. mark and Jarrod in sales made me feel very comfortable and Tamara in finance was absolutely awesome! i will shop here first and tell all my friends! mark and Jarrod in sales made me feel very comfortable and Tamara in finance was absolutely awesome! i will shop here first and tell all my friends! More
by txscott714
June 02, 2025
Great times working with this group. Alec Raetz is one person you can depend on. Alec Raetz is one person you can depend on. More
by Glenn.dominiec
Employees Worked With
