Clay Cooley Ford - Service Center

The service was professional. Team members were helpful. The service department had a great return time on getting my vehicle back to me. Team members were helpful. The service department had a great return time on getting my vehicle back to me. More

Great experience here compared to all of the other local dealers to me. Would return without hesitation dealers to me. Would return without hesitation More

Thank you Oscar, He is very professional, friendly and respectful. I will continue to return to that dealership respectful. I will continue to return to that dealership More

First I would like to say is bring back Austin Howell and put him in charge of the service department (IF IT AIN"T BROKE, DON'T FIX IT) instead of aka (THE DESK JOCKEY PENCIL PUSHER ALEC R). At least Mr. and put him in charge of the service department (IF IT AIN"T BROKE, DON'T FIX IT) instead of aka (THE DESK JOCKEY PENCIL PUSHER ALEC R). At least Mr. Howell is more people friendlier and very knowledgeable of FORD products. I been bring 5 different FORD vehicles to this service department since 1992! Another person you should take care of is service technician Chris James, also very knowledgeable (AT LEAST HE OWNS A FORD). So who every is reading this sends it to the right people to get there xxxx together and get ride of the D.J.P.P. Other than that I'm happy with the out come AFTER Mr. Howell and Chris James took over the service of my vehicle and of the relationship I've had in the past with Mr. Howell. Dropped vehicle off for service: 1. 2/14-3/19 not fixed (DJPP still had it) 2. 3/24-3/31 not fixed (DJPP still had it) 3. 4/1-5/5 Chris James and Mr. Howell did what (DJPP) could not do! I WOULD ONLY RECOMMEND THIS SERVICE CENTER AFTER SOME CHANGES AT MANAGEMENT. In closing I give Austin Howell and Chris James 5 STARS and the DJPP, It's not worth my time.... Thank You Dan C. Ford Owner Since 1984 More

Chris was did a great job of having my truck serviced in a timely manner. He gave me an accurate wait time and estimate for the work. I'll be working with Chris again in the future. a timely manner. He gave me an accurate wait time and estimate for the work. I'll be working with Chris again in the future. More

Chris was very helpful and went out of his way to help us. He is the reason we stuck with Clay Cooley. us. He is the reason we stuck with Clay Cooley. More

Came I. Got oil change. Hope they put in synthetic oil. Report said a needed a wheel alignment After 16,000 miles? Also the tech forgot to put oil ch Got oil change. Hope they put in synthetic oil. Report said a needed a wheel alignment After 16,000 miles? Also the tech forgot to put oil change sticker in windshield. I went back in and he apologized More

Great service, take care my recalls & oil change in timely manner, highly recommend Clay Cooley timely manner, highly recommend Clay Cooley More

Very nice employees at clay cooley helped me out every step of the way nice step of the way nice More

Very satisfied with service on Ford for update of cable shift bushing, and particularly with the ride home and back the next day to ick up the car. shift bushing, and particularly with the ride home and back the next day to ick up the car. More