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Clay Cooley Ford - Service Center

Arlington, TX

4.2
2,120 Reviews

2,120 Reviews of Clay Cooley Ford - Service Center

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June 02, 2025

Great times working with this group. Alec Raetz is one person you can depend on. More

by Glenn.dominiec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Great customer service in an out thank you guys for the excellent service I will be back for any repair More

by SANCHEZ_OSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Services Dept needs to tell the Customer everything about their Cost up-Front So we are all on the same page. More

by danfish69@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
May 30, 2025

Our experience is always great and Nacho is always helpful and attentive to our needs. More

by Gonzo615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacio "Nacho" Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Brougt in my car in Oscar greeted me and kept me informed service was great. More

by akayefarris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar and Latoya
May 29, 2025

I came to the dealership with an issue with my new car and they did nothing but fix the recalls and called it a day the issue is still a thing and I will not be back here More

by daltonthurman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Villa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Raetz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacio "Nacho" Ortega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Alvarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto Medrano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony May
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ellis, Chris Cook
May 26, 2025

Very good service. Everything went smoothly and everything was taken care of in a timely manner More

by BRUCEJ.TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

I use to work for Don Davis Years ago , I’ve been coming in for service on my Vehicles and the experience with Clay Cooley is far better and easier they seem to have a good structure with communication, exp More

by ad_zeek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cook
May 23, 2025

The service was horrible andI was lied to on 3 different issues . Problems still not corrected and was overcharged severely on items purchased. More

by pagelmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Taylor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacio "Nacho" Ortega
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Jason was great communicating and keeping me up to date on the status of my Vehicle. More

by Elcoqui31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.