Clay Cooley Hyundai of Rockwall - Service Center
Rockwall, TX
432 Reviews of Clay Cooley Hyundai of Rockwall - Service Center
My dealership extremely courteous and professional and knowledgeable. They consistently keep me informed. They go above and beyond to insure my satisfaction. I highly recommend my dealership to friends an knowledgeable. They consistently keep me informed. They go above and beyond to insure my satisfaction. I highly recommend my dealership to friends and family. More
Very good, service is always good and the Sales Enrique is amazing, always very helpful is amazing, always very helpful More
They were clear about my car issues and fixed them. However, when I came to pick up vehicle, we looked under hood and saw that hose hadn't been fixed. I had to wait another day. They did give me a loa However, when I came to pick up vehicle, we looked under hood and saw that hose hadn't been fixed. I had to wait another day. They did give me a loaner car though, which was very much needed appreciated. More
Service department itself is great! However was surprised to be charged a 3% surcharge fee I was not made aware of beforehand to use a credit card. A $39.72 charge on a $1,300 invoice. However was surprised to be charged a 3% surcharge fee I was not made aware of beforehand to use a credit card. A $39.72 charge on a $1,300 invoice. Another employee heard me express my shock at such a fee when time to pay and said do not charge him. However he said he was charging me because I used one of their own dealership coupons. UNBELIEVABLE!!! Not wanting to cause a scene I did pay but have been angry with myself every since. I will certainly be looking to purchase my next vehicle from a non Clay Cooley dealership in the future. More
Philip is the service advisor I have used on all my service needs. He hasn’t steer me wrong. I would and have recommended him to others. service needs. He hasn’t steer me wrong. I would and have recommended him to others. More
Incredible to work with. Went the extra mile and had Hyandai step in and help! Thanks Phillip in Service for all that you’ve done. Went the extra mile and had Hyandai step in and help! Thanks Phillip in Service for all that you’ve done. More