Clay Cooley Hyundai of Rockwall - Service Center

Best service and I trust what I’m told. Thanks Phillip Barth! Worth my drive to go to Hyundai in Rockwall. Thanks Phillip Barth! Worth my drive to go to Hyundai in Rockwall. More

Very easy to make appointment. Nice waiting area and routine service completed promptly. Car washed. Nice waiting area and routine service completed promptly. Car washed. More

I took my car to get repaired. You didn’t fix what I wanted repaired. You suggested other repairs. I got the repairs done and it caused the check engine light to come on. Then I ha You didn’t fix what I wanted repaired. You suggested other repairs. I got the repairs done and it caused the check engine light to come on. Then I had to pay money to find out why the light was on. I will never use you again. More

Very positive, friendly, professional, and respectful employees. The service was awesome and service waiting area was great also. Highly recommend this dealership and service department!! employees. The service was awesome and service waiting area was great also. Highly recommend this dealership and service department!! More

This dealership definitely knows the meaning of appointment. It took less than 1hour to get oil change, tire rotation, and multipoint inspection. Best experience ever. appointment. It took less than 1hour to get oil change, tire rotation, and multipoint inspection. Best experience ever. More

Kenny is awesome he is very knowledgeable & great customer service. I was in a loaner car in no time t I o customer service. I was in a loaner car in no time t I o More

Took my Tucson in for the driver’s door lock button not working on June 22-2024, the part had to be ordered and painted but was told it would be ready to install the next week. This is August 3-2024 multip working on June 22-2024, the part had to be ordered and painted but was told it would be ready to install the next week. This is August 3-2024 multiple calls 8 to be exact constantly told Kenny Bredemeier was out and would have to call me back. Never got a returned call, told the order was not in the system and Kenny was the only person that could take care of it. Worse customer service ever not to mention that for a routine oil change with an appointment it is always a 3 to 4 hour wait while you sit. I do not recommend Clay Cooley Hyundai of Rockwall,Tx. Would not buy another vehicle from them due to their horrible customer service and I don’t care attitude. More

Didn't do what they said they did. There is nothing more to say thank you There is nothing more to say thank you More

Repair was quick and efficient. Thank you for taking care of my car. Will use CC again. Thank you for taking care of my car. Will use CC again. More

Most of the service advisors are straight forward and easy to work with. The techs all do a great job as well. Usually pretty quick depending on what you need. The new building is super nice as well. easy to work with. The techs all do a great job as well. Usually pretty quick depending on what you need. The new building is super nice as well. More