Clay Cooley Hyundai of Terrell - Service Center

My experience was excellent! Heather went beyond my expectations and kept me informed of all the steps being taken in the care of my car. Brad gave me information regarding my fu Heather went beyond my expectations and kept me informed of all the steps being taken in the care of my car. Brad gave me information regarding my future prospects in terms of buying or leasing a new vehicle. Both were awesome! More

Courteous professional customer focused Definitely use this dealer in the future for service and sales this dealer in the future for service and sales More

When I left my vehicles air conditioning system made a sound that it was leaking and the AC did not blow cold and I had gotten the radiator fixed and the core support replaced for $4000. I scheduled an ap sound that it was leaking and the AC did not blow cold and I had gotten the radiator fixed and the core support replaced for $4000. I scheduled an appointment for a bring back to have the issue looked at and I brought it in at 11 in the morning, but it was unable to be looked at by 6 PM when you closed. because the technician that it worked on, it was either busy or unavailable and the shop foreman didn't take time at his day to look at it for me. That is unacceptable. My car broke down in Terrell when I don't live there I had to drive an hour out of my way to come back out to have the issue looked at something that was your fault initially and you, One couldn't give me a rental car and you don't look at it in the entire day that I come out and set aside to have it looked at something that should never had to happen in the first place. Once again, I come back out and the problem has still not been fixed, but you've had to use dyes to figure out where the leak is coming from. More

I received excellent service and the employees were informative. They seemed genuinely helpful and were ready to answer any questions I had. informative. They seemed genuinely helpful and were ready to answer any questions I had. More

Was quoted one price via the blue link app and charged another price, more expensive for a lesser service. another price, more expensive for a lesser service. More

The service department is top notch. The waiting area is super clean and comfortable. The outside of the dealership is clean. The waiting area is super clean and comfortable. The outside of the dealership is clean. More

Hyundai of Terrell - Everyone is always so nice. Very little wait time . The service is Great Very little wait time . The service is Great More

Very pleasant & helpful with directions when unable to locate new location Helpful, efficient, knowledgeable locate new location Helpful, efficient, knowledgeable More

I did not have to wait to be acknowledged. Convenient, It's less than six minutes from my front door. They were friendly, it was clean and comfortable. This, to me says all that needs to be s Convenient, It's less than six minutes from my front door. They were friendly, it was clean and comfortable. This, to me says all that needs to be said. And my car runs great. More

My name is Shamirah, I had service work done on my 2024 Hyundai Elantra. The new facility in Terrell is absolutely beautiful. The staff was extremely nice and helpful. Jonathan took very good care of me an Hyundai Elantra. The new facility in Terrell is absolutely beautiful. The staff was extremely nice and helpful. Jonathan took very good care of me and made sure that my car was in good service order. I also love the fact that my service time was not too long. I highly recommend this location to anyone needing to purchase, trade-in or service a car. #happycustomer 😊🙏🏿 More