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Clay Cooley Mitsubishi - Service Center

Arlington, TX

4.6
114 Reviews
Call Service Center (817) 754-9069

114 Reviews of Clay Cooley Mitsubishi - Service Center

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April 11, 2025

Adam along with Eddie and Emmanuel ask and researched what I needed, and help me tremendously and getting it taken care of. More

by Robin White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jo Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie and Emmanuel
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Apr 15, 2025 -

Clay Cooley Mitsubishi responded

Hello Robin, it's great to hear that our service team was able to provide you with the answers you was looking for and thank you for the 5-star review...

April 09, 2025

I have enjoyed all of my interactions with Clay Cooley Mitsubishi from start to finish including my first service experience too! More

by csandsinsurance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jo Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Clay Cooley Mitsubishi responded

Thank you, for the review, it's great to hear that our service team was able to provide you with a great experience...

April 08, 2025

Good staff. They helped us out greatly. We will return. Thank you. Thank you. Thank you.. More

by ET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Clay Cooley Mitsubishi responded

Thank you ET, for writing our service team a great review, we appreciate the business and look forward to your next visit...

April 07, 2025

I love coming to the Arlington Mitsubishi they are fast and does a good work More

by shelia.patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jo Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Clay Cooley Mitsubishi responded

Thank you Shelia, for taking the time to write our service team a 5-star review, we truly appreciate it and look forward to your next service visit...

April 07, 2025

Recomiendo ampliamemte el servicio que me dieron en la agencia Mitsubishi clay cooley, el señor ADAM es muy amable, esta altamente capacitado, su servicio al cliente es impecable, nos ayudo a resolver de More

by Lic.rc.denisse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ket Demoranville
2.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jo Wren
2.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Perez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Clay Cooley Mitsubishi responded

Gracias Denisse!...

April 07, 2025

Was very nice and friendly. However, my vehicle was misdiagnosed and they refused to admit their mistake. Paid to have it fixed and left with it still broken. More

by Neastacy
Recommend Dealer
No
Employees Worked With
Jesse
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Apr 11, 2025 -

Clay Cooley Mitsubishi responded

Hello Neastacy, thank you for the information and we do apologize for not replacing the components that wasn't broken at the time of your visit. We do our best to communicate to the customers extended warranty company for approvals on repairs that have failed. It is ultimately the extended warranty company's discretion to replace or repair the covered part. I understand it's frustrating but unfortunately if a part has not failed at time of the approved repairs, it will not be replaced by your warranty company. I hope this better explains the warranty process, please reach out the the service department for further assistance...

Apr 11, 2025 -

Neastacy responded

Well unfortunately this had nothing to do with the warranty, as a claim was never filed. This was an issue due to the mechanics job not being done thoroughly.

April 03, 2025

They always have great customer service and take pride in what they do. I appreciate the level of care my vehicle receives. More

by tylerkerr60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jo Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary
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Apr 08, 2025 -

Clay Cooley Mitsubishi responded

Thank you Tyler, for recognizing our service team, we appreciate your business and look forward to your next service visit...

April 03, 2025

The staff is always friendly and able to get me in with no problems for my oil changes More

by deidralucas11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jo Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Clay Cooley Mitsubishi responded

Hello Deidra, thank for taking the time to write our service team a 5-star review, you are welcomed back anytime with or without a appointment...

April 02, 2025

Stopped in for oil change without an appointment. Got it done with no hassle. VERY. HAPPY 😊 More

by ralphpatterson2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2025 -

Clay Cooley Mitsubishi responded

Thank you Ralph, we appreciate your patronage and glad you stopped by our service department...

April 02, 2025

This service department is honest and helpful. Everyone was kind! Thank you guys for everything! More

by melerink00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and Jesse were my main points of contact through the whole process
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Apr 06, 2025 -

Clay Cooley Mitsubishi responded

Thank you, for the 5-star review, we look forward to your next visit...

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