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Clay Cooley Volkswagen of Lewisville
Lewisville, TX
57 Reviews
Clay Cooley Volkswagen of Lewisville is a premier Volkswagen dealership in Lewisville, TX. Come on by today! We're proud to announce that we're part of the Clay Cooley Auto Group family! Management isn't changing so you can expect the same stellar service you're used to, but now we have more sister locations to share inventory with and bring you your dream car even faster. We hope to see you here soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 57 reviews
November 13, 2025
Simple synthetics oil and filter change took 3 hours and cost over $130. I even scheduled the time. I live far enough away that if did not make sense to make the trip twice. When I checked in I was told it cost over $130. I even scheduled the time. I live far enough away that if did not make sense to make the trip twice. When I checked in I was told it would take 1 hour 45 minutes. Still long but manageable. More
by bhall
Verified CustomerEmployees Worked With
Liam
November 13, 2025
Always get great service here! They offer rides to and from the dealership within 15 miles. The staff is wonderful - always courteous and helpful. There's a nice waiting area as we They offer rides to and from the dealership within 15 miles. The staff is wonderful - always courteous and helpful. There's a nice waiting area as well. More
by kshieldsintx
Employees Worked With
Melissa
November 13, 2025
The team was extremely helpful and knowledgeable. My only complaint is that they don’t keep their website updated with vehicles that are actually on the lot. If there is a specific vehicle you want t My only complaint is that they don’t keep their website updated with vehicles that are actually on the lot. If there is a specific vehicle you want to see, make sure you call ahead. More
by kirk.jason02
Employees Worked With
Lee
November 12, 2025
Tim L has always been top notch! This time he and the tech were able to get the front and rear brakes serviced and the vehicle back to me in time to pickup my kid from school This time he and the tech were able to get the front and rear brakes serviced and the vehicle back to me in time to pickup my kid from school More
by ERIKD
Employees Worked With
Tim L
November 11, 2025
They were great. Seamless buying process. Good and transparent communication. Very happy with my car so far Seamless buying process. Good and transparent communication. Very happy with my car so far More
by sydlpearl
Employees Worked With
Chris Danobeytia, J Holman (don’t have his full first name down)
November 10, 2025
I went in for an oil change. I was not told it would take two hours. I was told over the phone that it would cost $119 and that my car would be washed. I was part of the oil chan I was not told it would take two hours. I was told over the phone that it would cost $119 and that my car would be washed. I was part of the oil changed. My car was not touched neither inside nor out as far as being cleaned. I’m not like so upset about it. I have unlimited car washes on my own. It’s simply the principle of it that it wasn’t done. I also walked out of there paying $134 somehow which was more than I was quoted the man even told me they were putting off my car doing other people’s cars which I saw because many people came in the waiting room and also left while I was sitting there. It was a very frustrating experience. I have bought multiple cars from this dealership. I’ve never actually used the service before, so this was a really frustrating. First time experience. More
by pamelamichelledallas
Employees Worked With
I don’t know
November 08, 2025
Do I need to submit a survey every time I have my car serviced? Especially when I have it serviced at the same dealership all the time. serviced? Especially when I have it serviced at the same dealership all the time. More
by softfacts
Employees Worked With
Sorry, I forgot the name of the employee who helped me.
November 07, 2025
Melissa in Service was great! ! Kept me informed throughout the entire process. Will definitely have my vehicle serviced with her again! ! Kept me informed throughout the entire process. Will definitely have my vehicle serviced with her again! More
by Jnteagle
Employees Worked With
Melissa
