Clement Chrysler Dodge Jeep Ram Columbia

We came in on the coldest night of the year hoping to find a vehicle to replace ours that became un-drivable earlier that day. Both my husband and I work full time and need two vehicles. We found one on- find a vehicle to replace ours that became un-drivable earlier that day. Both my husband and I work full time and need two vehicles. We found one on-line and since we previously bought a car from Royal Gate, and had a great experience then, we decided to go back there and check it out. Rick helped us narrow down the choices based on the criteria we wanted and he showed us a few different vehicles. We wound up with the one we found on-line and we got it for a great price! But, it was good to do a little comparison shopping even though this was kind of sudden for us and even though it was really cold, and late. Rick arranged for us to be able to drive home the Jeep that night and do our financing later. When we came back to do the remaining paperwork, Gordon helped us and answered all our questions about the vehicle. Now we know where that removable, rechargeable flashlight is!! Overall a great experience and so far, we are very happy with our new Jeep! More

Very happy with the purchase experience. Everyone at the dealership was friendly and great to work with. I would definitely recommend to others. A very pleasant purchase experience. dealership was friendly and great to work with. I would definitely recommend to others. A very pleasant purchase experience. More

Absolutely the best car buying experience i have ever had. Cahd was excellent and we never felt any pressure to purchase a vehicle. they honored the True Car price for the vehicle and even found me 500.0 had. Cahd was excellent and we never felt any pressure to purchase a vehicle. they honored the True Car price for the vehicle and even found me 500.00 in extra savings. I will recommend Chad to any of my friends looking for a new car. More

Aaron was definitely ready to sell a car; however he needs to take more time explaining some of the options on our new car. We came in on a Saturday afternoon and purchased a vehicle and explained to A needs to take more time explaining some of the options on our new car. We came in on a Saturday afternoon and purchased a vehicle and explained to Aaron that we didn't want to take possession until Monday. We came out of the finance office and our plates which we were not going to transfer were on the new car. Aaron then had to switch back the plates to our Durango that was being traded. This delayed an appointment we had that late afternoon. I also believed that our new car wasn't given the attention to detail because of the "rush" to deliver. The Journey we purchased still had some factory dust in the interior. Aaron's work module needs to be eliminated to allow more room for all to safely pass the salesmanager's office and the exterior door. The reason I say this I was sitting at Aaron's desk waiting to finalize our new car and I got whacked in the back of my head by a salesman's elbow as he hurried past. I understand the dealership's need to sell cars ; however please remember that in any business on both sides of the transaction we are all people. Aaron is definitely a very passionate young man ready to make his "mark" we enjoyed his enthusiasm. Thank you for this forum and we hope this is considered positive feedback. Joe and Kathie Fuchs Joe's cell 314-560-0247 e-mail fuchsjoe@att.net Kathie's cell 314-560-2495 More

Lori was amazing and made my shopping experience easy and fast. I was able to get in the dealership find the exact vehicle that i was looking for and have the deal set up for my return with my husband to pic fast. I was able to get in the dealership find the exact vehicle that i was looking for and have the deal set up for my return with my husband to pick up the car the very next day. I will forever be a lifelong customer of Lori's and of Royal Gate as long as I am able to work with Lori. She made me feel like family and for that I am forever grateful. She will forever be a friend. I look forward to continue to do business with her. Thank you Lori for the ease of doing business with Royal Gate. We appreciate you. More

The purchase was a very satisfying experience. Mr. Murber gave us the best experience ever in purchasing a new vehicle. Mr. Murber went above and beyond making the purchase complete by answering all Murber gave us the best experience ever in purchasing a new vehicle. Mr. Murber went above and beyond making the purchase complete by answering all our questions and making sure all systems on the vehicle were working properly. More

They were very informative. I had a great experience buying my new truck. They took care of me from the beginning. I had an excellent experience. buying my new truck. They took care of me from the beginning. I had an excellent experience. More

The experience at Royal Gate Dodge was truly a blessing for me.Troy was very patient with me and answered all of my silly questions. He helped me pick a car that is right for me and i absolutely love. When for me.Troy was very patient with me and answered all of my silly questions. He helped me pick a car that is right for me and i absolutely love. When it came to my trade-in him and Joby Schraier(the general sales manager) were very fair about the price they offered me too. My credit is not exactly perfect but in finance Jim was able to work his magic and made it possible for me. I am very grateful of the way i was taking care of from start to finish. They also introduced me to the service department before i left and Troy made sure that i know how to work all this new technology that my car is loaded with. I will definitely recommend this dealership to anyone that wants to be treated fear and with respect when it comes to the whole car buying experience. More