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Clement Chrysler Dodge Jeep Ram Columbia

Columbia, IL

3.1
371 Reviews
Call Dealership (616) 281-3000

500 Admiral Weinel Blvd

Columbia, IL

62236

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371 Reviews of Clement Chrysler Dodge Jeep Ram Columbia

March 17, 2011

Salesman flat out lied about specs on the vehicle (specifically MPG) and lied about free oil changes for the life of the vehicle as long as I owned it. Apparently when I called to schedule my first More

by RoyallyScrewed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Feazel
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Sep 10, 2011 -

Clement Chrysler Dodge Jeep Ram Columbia responded

Hello, My name is Ralph Bradford. I now handle customer complaints and I am concerned about your experience at our dealership.My Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership.

Sep 11, 2011 -

RoyallyScrewed responded

Thanks, but no thanks. The dishonesty and outright lies were enough to tell me all I needed to know. Oliver Joseph is a little further, but I've had no complaints dealing with them. I just wish I had in the first place.

Nov 03, 2011 -

Clement Chrysler Dodge Jeep Ram Columbia responded

If you buy a Jeep with the hard top already included it will only cost you several hundred dollars. Hard tops bought through the parts department of a Jeep dealer are more than 2000 dollars. You openly stated that you were told you could not get an after-the-fact hard top for the same price and you still went ahead and bought the Jeep anyway. I fail to see how you were "screwed" when you knew exactly what the deal was when you signed the papers.

Nov 07, 2011 -

RoyallyScrewed responded

I have no clue what you're referring to with your comments regarding a Jeep purchase. I did not purchase a Jeep when I entered my comment dated 3/17. I stand by my experience and have already turned at least two customers away from this dealership and its sneaky practices. Apparently I'm not the only one who feels screwed, am I?

Dec 01, 2011 -

Clement Chrysler Dodge Jeep Ram Columbia responded

We have had the free oil change program for 3 years now so I'm wondering what dealership you actually called.

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