Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Clement Chrysler Dodge Jeep Ram Florissant - Service Center
Florissant, MO
56 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
56 Reviews of Clement Chrysler Dodge Jeep Ram Florissant - Service Center
Sort by
July 09, 2025
The staff is ALWAYS polite, pleasant and courteous. My technician always gives me updates on what to expect and and if I need to get the repair that day. He is so concise with what is needed. I truly a My technician always gives me updates on what to expect and and if I need to get the repair that day. He is so concise with what is needed. I truly appreciate Steve and the rest of the staff. Thank you. More
by MARYHARDIMAN
Verified CustomerEmployees Worked With
Steve, Tory
July 09, 2025
I was at the dealership over 3 hours,oil change light indicator keeps coming on,and fluids weren't replaced. Overall,very unsatisfied with the service and I've paid in full for the 3 oil change package. indicator keeps coming on,and fluids weren't replaced. Overall,very unsatisfied with the service and I've paid in full for the 3 oil change package. Hopefully my next 2 experiences will be satisfactory. More
by GENEHITT2011
July 09, 2025
Excellent shop. Great service techs. Wonderful staff. All around easy store to shop in and buy from. Great service techs. Wonderful staff. All around easy store to shop in and buy from. More
by PASTORJACK
Employees Worked With
September 18, 2024
I took my Hellcat here for service & it was stolen from them Aug 16 2024 they did nothing to help me & was very dismissive they didn’t care at all & did nothing to help me the owner is Tony Cancila & they them Aug 16 2024 they did nothing to help me & was very dismissive they didn’t care at all & did nothing to help me the owner is Tony Cancila & they have no way for you to even get in touch with him they left my car out vulnerable to theft overnight & turned my kill switch off i don’t care what nobody says it seemed like a inside job i was told by police they have cars stolen from them often & they don’t care to do anything about it i wouldn’t recommend them to anyone More
by corttaylor46
Employees Worked With
June 19, 2022
They damaged my car and was very rude about the situation and the server Matt did not do his job and take pictures like he was supposed to the manager David did not show me any pictures like he promised the and the server Matt did not do his job and take pictures like he was supposed to the manager David did not show me any pictures like he promised they had my for over 2-3 weeks and can’t show me and videos or pictures,& when they found out I had insurance coverage they did something to my vehicle so I can bring it back for more repairs 1700 the first time and 500 the second time very poor communication and the takes 4-5 on a schedule oil change it’s a very sad dealership & I will never take my cars there again. More
by Hegwood87
Employees Worked With
Matt & Dave or David
June 01, 2021
I AM SOOOO SICK OF MARTY CANCILA!!!! I have a Jeep Renegade 2018, there has been a recall for this car and we have been back and fourth with the services team at least 2/3 times since April 2021. I ha Renegade 2018, there has been a recall for this car and we have been back and fourth with the services team at least 2/3 times since April 2021. I have had nothing but issues with the Service Team as every time they get the car they say things are fixed but yet I have to take the car back. The service rep CARLY horrible attitude, explained to her several times that the car has a loud hissing and motor is very loud. They also forgot to connect some things with the exhaust after recall and said that we didn't know what we are talking about. Im stuck in this lease for a car I did not want and was told I had to get by the sales rep Cortez with a high very high interest rate. I was told that I could trade in the vehicle after 6months/1y to lower the rate NEVER HAPPENED. When I did try to trade the car in now no one is willing to pick up the loan and I can't do what I was promised I could. I DO NOT RECOMMEND PURCHASING A VEHICLE FROM THIS TEAM OR LETTING THE SERVICE TEAM WORK ON ANY CARS AS THEY ARE GOOD AT CALLING YOU A LIAR AND NOT RESOLVING THE ISSUE. I WISH I HAD "NEVER" WENT DOWN THIS ROUTE AND NO ONE IS EVER WILLING TO HELP. FAIR WARNING, READ THESE COMMENTS BEFORE PURCHASING, I WISH I WOULD HAVE DONE THAT MYSELF! Regards, Mr. & Mrs. Jackson More
by jay88cj83
October 12, 2020
Service manager was great. It stopped there Greg guy assigned lied about repair time. Told I had to leave my car it would be ready next day! Got call asking me was I bringing my car in. Left work assigned lied about repair time. Told I had to leave my car it would be ready next day! Got call asking me was I bringing my car in. Left work went by there work had just been started on Friday morning. (Car dropped off Wednesday). It is Monday no communications I have had to do all calling! My car will have been there a week tomorrow! Scared to death of outcome of repairs! All attempts to reach service manager have been blocked! Taking car to have it looked over when returned (no trust). More
by Wbrantmsn
Employees Worked With
Greg service
February 28, 2019
Oil change Here it is 6 months later and this place is still horrible and horrible service. I have been here since 10 and didn’t leave to close to close. I was Here it is 6 months later and this place is still horrible and horrible service. I have been here since 10 and didn’t leave to close to close. I was told my vehicle was ready four times and I still have been waiting. Never again will I come here More
by Brownbrown
