Clement Chrysler Dodge Jeep Ram Florissant - Service Center

2014 grand caravan Our salesman was nice but the car broke down on the way home. That got fixed but other problems came up and we were lied to by a guy named mike in the Our salesman was nice but the car broke down on the way home. That got fixed but other problems came up and we were lied to by a guy named mike in the service dept. Said that the cars problem was normal to miss a little , but wouldn't admit it when other people were around. Was told I would have to call chrysler to deal with it. The 2014 grand caravan was brand new and it only has about 1800 miles on it. I'm sorry I went to that dealer. More

Softtop issue I had my softtop installed on my 14 JK no longer than 2 weeks. After being placed into sunrider mode for the second time the top would not latch close I had my softtop installed on my 14 JK no longer than 2 weeks. After being placed into sunrider mode for the second time the top would not latch closed. I called Jason at the dealership and he had me bring it in and see Byron. They trouble shooted the issue the same day replaced a defective plastic part and had everything all finished. Upon completion Byron met myself and my family at the service department, went and retrieved my keys so that he could explain the part and what to watch for. Even made sure that I did not blame my daughter lol for it happening on her watch. I was wowed by this experience and feel that Jason and Byron should be commended on a job well done! Thank you from my family Jay More

Great service center I was in for service when my vehicle broke down. Their service team worked fast and was super friendly. My vehicle went from dead in the water to back I was in for service when my vehicle broke down. Their service team worked fast and was super friendly. My vehicle went from dead in the water to back on the road in no time at all. I knew what was going on with car every step of the way. I feel like Marty Cancila's service department is the best value for my dollar. More

Great Customer Service I had a great experience. They really care about customer satisfaction & they have proven that to me. I have a Jeep Grand Cherokee SRT8 and a 2012 Dod I had a great experience. They really care about customer satisfaction & they have proven that to me. I have a Jeep Grand Cherokee SRT8 and a 2012 Dodge Charger that will only be serviced by Marty Cancila. Thanks to them and their team. More

My wife and I have brought our 2003 Dodge Caravan to them for normal repairs and service over the years. They are always friendly and somebody usually meets us at the service drive-in right away. Just recent for normal repairs and service over the years. They are always friendly and somebody usually meets us at the service drive-in right away. Just recently, we had a minor problem with a trim part on our new 2013 Jeep Wrangler. They didn't have the part so they had to order it. We got a call 2 days later asking us to bring it in to install the part. I thought that was pretty fast compared to some of the places I've been to. We're very happy. More

When I dropped off my truck for sevice on my fuel tank sending unit, they made me pick up my truck and told me to run it out of fuel over the weekend because they had no place to put the diesel fuel while sending unit, they made me pick up my truck and told me to run it out of fuel over the weekend because they had no place to put the diesel fuel while they worked on it. Would not help with defective air conditioner which was only a few miles past the 36,000 mile warranty despite the fact that air conditioner units were failing prematurely on many Chrysler vehicles. These are only 2 stories of many. I will never buy another Chrysler and for sure will never buy ANYTHING from Marty Cancilla no matter what brand he is selling. More