Cleo Bay Honda
Killeen, TX
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Fantastic staff, Miss Ruth Guerrero is an outstanding sales person that knows an amazing amount about the vehicles she sells. I’ve been an instructor for over 25 years and the class she gave me on my new sales person that knows an amazing amount about the vehicles she sells. I’ve been an instructor for over 25 years and the class she gave me on my new truck and it’s features was one of the best blocks of instruction I have ever received. More
Quick, through service and they explained everything that was done or needed to be done at the next service interval. I will always take my HR-V back to Cleo Bay for service. was done or needed to be done at the next service interval. I will always take my HR-V back to Cleo Bay for service. More
It’s almost my birthday and I’ve already been discussing with my husband about getting a new car. I was bored and was like “hmmm, wonder what my trade in value is worth”. I liked the number so we headed out with my husband about getting a new car. I was bored and was like “hmmm, wonder what my trade in value is worth”. I liked the number so we headed out to this place. Elaine Cloud called while we were on the way so I knew who we would be working with. When Elaine came out I was mid hug with a 2026 Honda HR-V in blue. I didn’t think I’d be able to afford it so I tried another car I liked which was WAY over my budget and went back to my lady in blue still thinking I wouldn’t be able to afford it. Elaine Cloud did 3 spins and snapped her fingers and got me a great deal. I’m pretty sure I saw glitter and a choir of angels behind her when this went down. By the time it was over, I was halfway convinced to buy a second car just to hang out with her again. I left in my new 2026 Honda HR-V feeling like a main character in a feel good movie. Happy birthday to me! ❤️ Look, I trust Elaine more than I trust my GPS. If the dealership knows what’s best, they’ll build her a statue in the lobby and let her train the entire planet in car sales and customer service. If you’re buying a car and Elaine Cloud is working, congratulations…you’ve already won. More
Elaine was WONDERFUL to work with. I called and she is the sales associate I was connected with. She asked all the right questions, was quick to respond to my questions, thorough, and I called and she is the sales associate I was connected with. She asked all the right questions, was quick to respond to my questions, thorough, and got us into the exact vehicle we wanted at a great price. She did all the leg work for us without ever having met us in person. She had paperwork ready to go when we arrive and made this the most pleasant car buying experience to date! I absolutely recommend Elaine and Cleo Bay Honda for all your car buying needs! We will definitely be back when we need another new vehicle! More
Dealer did not want to sell me the CR-V Hybrid Sport. Went to buy the new CRV, sales person refused to take my trade-in or do any kind of paperwork or an offer. Dustin did not give me any good informatio Went to buy the new CRV, sales person refused to take my trade-in or do any kind of paperwork or an offer. Dustin did not give me any good information to do business with this dealer. Good luck selling anything if you refuse to take fairly new trade-in vehicles. Valued my trade-in at $15k, KBB.com value is between $30-$33k. Total wast of time to do any business at this dealer and Dustin. More
The best car buying experience I have ever had from dealing with our sales representative Marcus Banks to completing the paperwork. Marcus Banks listened to us, was upfront front with us, and he did n dealing with our sales representative Marcus Banks to completing the paperwork. Marcus Banks listened to us, was upfront front with us, and he did not pressure us. This is the first time I left a dealership feeling good. There was no wrestling match and being made to feel that it was a game. It felt like a win/win transaction. Neil Farris was easy to work with when we went to sign the documentation. He presented options without any pressure. Because of his professionalism, we purchased an extended warranty. I will definitely recommend Marcus Banks and Cleo Bay Honda to my friends & family. More
Cleo Bay Honda Service DPT front desk personnel/service reviewers are all very courteous, helpful and answer all my questions/concern that leave me satisfied. reviewers are all very courteous, helpful and answer all my questions/concern that leave me satisfied. More


