Cleo Bay Subaru

Elizabeth failed to verbally keep me updated by her own admission. I initially requested an oil change and a free car wash. I waited 2 hours for the service. My car service was completed and I failed to re admission. I initially requested an oil change and a free car wash. I waited 2 hours for the service. My car service was completed and I failed to respond to the text message because I fell asleep waiting. This could have been avoided if Elizabeth came to update me in person. More

Great purchase experience. No pressure to purchase. All staff very friendly and knowledgeable. Went out their way go licate vehicle we wanted. Thank you to everyone involved ei No pressure to purchase. All staff very friendly and knowledgeable. Went out their way go licate vehicle we wanted. Thank you to everyone involved eith purchase. More

Hunter was an absolute delight to work with. He is professional, goes above and beyond, and has a wonderful sense of humor. This is my 3rd Subaru and all 3 were purchased ar Cleo. There is no ot He is professional, goes above and beyond, and has a wonderful sense of humor. This is my 3rd Subaru and all 3 were purchased ar Cleo. There is no other place that the Sales and service team know your name. They even treated my dog Maxi like a the king he thinks he is. I've worked with Alfredo in the past as well and all 3 of my vehicles were Finance with Shawn's help. The entire building is an absolute delight to be helped with. I highly recommend Cleo Bay Subaru. More

They were all very nice and attentive. Also they explained extra things they needed to take care of and were pretty quick to get the maintenance done. Also they explained extra things they needed to take care of and were pretty quick to get the maintenance done. More

Well let me see. I've been with Cleo Bay Subaru for 10 years. They always take care of me. I've never had a problem or Issues... The service is great and the service I've been with Cleo Bay Subaru for 10 years. They always take care of me. I've never had a problem or Issues... The service is great and the service manager is great. Shawn Matsi the Finance Director is Tops. All Sales men and Managers are doing a good job. I forgot. Whoopty Do for my Subaru. 😂. More

Very professional and courteous service personal . Minimum wait time and good explanation of work performed. Minimum wait time and good explanation of work performed. More

I bought a used Subaru here because of the high reviews. Big mistake. The “clean” inspection report they gave me was worthless. Within days, a Subaru dealer and an independent shop found a major oil leak, w Big mistake. The “clean” inspection report they gave me was worthless. Within days, a Subaru dealer and an independent shop found a major oil leak, worn suspension parts, and other problems which cost me over $4,000 in repairs. When I told them, they refused to take any responsibility. They misrepresented the car’s condition with false in-house inspection report. The sales process was just as bad: pricing games, high-pressure warranty pushes, and unwanted add-ons. The high rating brought me in, but once the deal was done, it felt like any other dishonest dealership. More

Brandy Lowrey, Service Advisor, is remarkable. Her professionalism, coupled with their expert knowledge, made this serving experience a breeze. Kudos deserve all around for her. Her professionalism, coupled with their expert knowledge, made this serving experience a breeze. Kudos deserve all around for her. More

Always excellent service. The service staff is always professional and quickly sees to your needs. The service staff is always professional and quickly sees to your needs. More

I bought my car at this dealership and this is the ONLY place I trust to work on it. I had an issue that was difficult in diagnosing and fixing, but the dealership kept me informed every step of the way. place I trust to work on it. I had an issue that was difficult in diagnosing and fixing, but the dealership kept me informed every step of the way. More