I recently purchased a 2015 Toyota Avalon from Cloninger Ford Toyota Scion in Salisbury, NC. The 2015 Avalon is the fifth new Toyota vehicle that I have purchased in the last eight years and I can say without hesitation that this purchase experience has been the best that I have had to date. As USAA member my surrounding area dealerships were unable or unwilling to find a 2014 Avalon that that met my particular requirements. I contacted Cloninger Ford Toyota Scion, after doing some web searching on my own, to inquire about a vehicle in their inventory that met my requirements. I talked to Tamara Martin the Internet Sales Manager, who assured me that although the car I was originally calling about did not meet my requirements that she would find one that did. Tamara’s tenacity and customer dedication led to her tracking down a 2015 Avalon that was in transit that did meet my requirements. Tamara’s sincerity and commitment exceeded every expectation I had for a car buying experience.
Shawn Belcher, Lead Sales Consultant, was also instrumental in the purchase of my 2015 Avalon. Shawn went above and beyond normal customer service expectations by offering to bring the 2015 Avalon to my residence, over two hours away, so that I would not have to travel that distance with my two small children. I have never even heard of buying a new car while sitting at your own dining room table, but Shawn has forever altered my metrics of a positive car buying experience.
In summation, I will recommend Cloninger Ford Toyota Scion and in particular Tamara Martin, Shawn Belcher, and Don Kiley to friends and family when looking to purchase a new vehicle. My experience has been truly exceptional and will purchase my next Toyota at Cloninger Ford Toyota Scion.