I was in an auto accident and was looking to buy a similar car to the one I lost. I called this dealership after finding a similar model on their website. They confirmed that the car was in stock and scheduled me for a test drive several days later.
On the day of my appointment, I drove 45 minutes over to the dealership only to find out that the car I was scheduled to test drive had been sold that morning. Nobody had the courtesy to call me and let me know this, despite having my contact information and knowing exactly what car I was interested in. They had no comparable vehicles on the lot, but quickly tried to talk me into test driving some larger, more expensive cars they were trying to sell.
If you're looking to be treated with basic common courtesy, run far away from this place. It was clear that they have no interest in helping their customers find the right vehicle. The whole thing felt like a bait and switch tactic. I found the whole thing highly unprofessional and dishonest.