
Coggin Deland Ford - Lincoln
Orange City, FL
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Our sales person, Tony, kept in touch by e mail and telephone in a friendly, but never pushy way before we saw the car we were interested in. Once we went to the dealership, the car was as advertised telephone in a friendly, but never pushy way before we saw the car we were interested in. Once we went to the dealership, the car was as advertised and a real beauty. Tony was helpful and very nicely mannered. We would have no problem calling him for help with the car or returning in a few years to buy another car. He knew his cars very well, and came across as a friendly and interested person. More
Paul Parisi was a pleasure to work with. He went above and beyond to help us get the car we wanted. We love it!!!!! He was very professional and efficient and we will definitely be back to do business . and beyond to help us get the car we wanted. We love it!!!!! He was very professional and efficient and we will definitely be back to do business . We are truly customers for life. We purchased a 2003 Mercury Sable LS Premium Maroon. Love the color , love the ride, love the features and love the price. It was a one owner with only 64000 miles on it. We did a little personal touches to it to make it our way but nothing major. Gas mileage is not bad at all for a luxury ride. I would definitely recommend this dealership to my friends and family. Thank You, St. Augustine, Fl. More
Duane Lee was an excellent salesman. He was willing to listen to what vehicle and options that we wanted. He was able to find the vehicle and had it for us in less than a day. When he delivered the vehi listen to what vehicle and options that we wanted. He was able to find the vehicle and had it for us in less than a day. When he delivered the vehicle, he spent hours with us going over the vehicle and the My Touch system. He gave us his cell phone number to call him at any time if we had more questions. Mark Allen is the finance manager at the dealership and was able to secure an additional $1500 rebate from Ford/Lincoln for us, as well as a loan at a great rate. Larry, the manager, was available and part of the whole process from start to finish, answering any questions that we had. They made an appointment for our first servicing before we left. Over all, it was a great sales experience. More
Drove 150* miles to this dealer based on a firm price given over the phone. When I arrived at the dealership and proceeded with the purchase, he had increased the price. He didn't tell me, I had to find given over the phone. When I arrived at the dealership and proceeded with the purchase, he had increased the price. He didn't tell me, I had to find it on the declarations sheet. Terrible customer service!!! More
This is the second SUV we have purchased from Karl. We always feel that he is out to give us the best purchase price and accessories package for our money. We feel confident that Karl is dedicated to find always feel that he is out to give us the best purchase price and accessories package for our money. We feel confident that Karl is dedicated to finding the perfect vehicle because we have special needs in a vehicle. My husband is disabled and needed a hand hold on the drivers side. Ford is not offering them on this years(2012) model He went out of his way to see if one could be installed. We were lucky that the service department was able to install one for us. We also needed our hitch moved to our new vehicle to carry his electric wheel chair. Karl coordinated with a company that installs hitches so we just have to bring our current SUV down and they will attach it to the new car. Great customer service! More
Went to dealership for service on my 2009 MKZ, Dawn was the service manager and was fantastic in taking care of me. I had a few minutes before my rental car was being delivered so I wanted to look at the the service manager and was fantastic in taking care of me. I had a few minutes before my rental car was being delivered so I wanted to look at the new Lincoln SUV. Dawn set me up with Paul Cianciotto so I was able to test drive one. I ended up leasing a brand new 2011 Lincoln MKZ. He was very informative, professional, and friendly. Best experience with a car dealership. More
Very unusual....... We bought the MKS had a good price Very unusual....... We bought the MKS had a good price great service and drove off into....... on our trip we were traveling east@70mph and had a Very unusual....... We bought the MKS had a good price great service and drove off into....... on our trip we were traveling east@70mph and had a head on collision with a west bound who jumped the median (I-10).... the car (MKS) safety and construction saved our lives! it was totaled the front end disappeared....Long story short We recontacted Jason to find us the same car...it looks like he has and we're working on MKS "2" GREAT SERVICE! More
Overall our experience was very good. I definitely would recommend Coggin Ford again. The only thing I would say was not very professional is the way Pete was dressed. When he came out to meet us he looked recommend Coggin Ford again. The only thing I would say was not very professional is the way Pete was dressed. When he came out to meet us he looked like a mechanic, and he even had a ball cap on, and we questioned if he was a salesman or not. The next time we came in to have the vehicle detailed he was dressed the same way. The other salesmen were dressed as you would expect a salesman to be dressed with nice slacks and polo shirts....and no hat! Thank you, Charles Lockwood More
Jeff is fantastic...I can always depend on the service department and the outstanding customer service Jeff provides...I even take my non ford vehical to him.. Thanks Jeff department and the outstanding customer service Jeff provides...I even take my non ford vehical to him.. Thanks Jeff More