Coggins Toyota of Bennington

Such a disappointing experience with Doug and Heather. When I found out I was pregnant with twins, the pressure was on to find the perfect vehicle that could fit my growing family. I had my heart set on When I found out I was pregnant with twins, the pressure was on to find the perfect vehicle that could fit my growing family. I had my heart set on a Grand Highlander and found the perfect one at Coggins that was due in by Memorial Day. I put down the deposit and explained that I would be traveling to pick it up in May. The vehicle came in extremely early - 4/23/2025 - and Heather told me I just had to sign the bank agreement for the portion I was financing in order to secure the vehicle. I specifically asked about the remaining down payment and she said a bank check upon my planned pick up in May would be fine. I told her this was a relief since I was leaving on vacation the following day. A few days later while on vacation I start getting messages from Doug about how I need to wire the down payment or the car will be released by end of day. This was completely different from what they told me and because I was traveling I wasn't able to send the down payment within their time frame and they released the vehicle. Heather never took my calls to discuss the situation and Sarah, the sales manager called me to say it was company policy even though I was told something completely different by her staff. The only option I was given was to refinance my loan for the entire amount of the car which would have left me with higher monthly payments - not something I was willing to take on with twins coming. Meanwhile the vehicle continues to be available on their website 3 weeks later so I still don't know what the rush was or why they felt the need to pull the car out from under me. Bottom line, do not trust anything they say as their sales people are not up front with you and then pull the rug out from under you even after you've taken out the loan for the vehicle! More

Wonderful people to deal with. This is my fourth toyota purchase and would recommend Coggins to anybody. Would highly recommend dealing with Brian Oakley in the sales department. GR This is my fourth toyota purchase and would recommend Coggins to anybody. Would highly recommend dealing with Brian Oakley in the sales department. GREAT GUY More

Bought a brand new 2025 Toyota corolla. The team was great to me. Doug crossman gave me a great deal he is a great salesman.Sarah Littlebrook was great to work with also Heather pauquettle The team was great to me. Doug crossman gave me a great deal he is a great salesman.Sarah Littlebrook was great to work with also Heather pauquettle was great.THEY HAVE A FANTASTIC TEAM More

Brian was very pleasant, profesional and helpful during our purchasing procedure. He was very good at explaining the operation of the vehicle. our purchasing procedure. He was very good at explaining the operation of the vehicle. More

I have used Brian Oakley for several years & several vehicles. He has always been & done the very best for us. vehicles. He has always been & done the very best for us. More

I was overcharged for an oil change then quoted more then $300 more for a repair then Haddsads $300 more for a repair then Haddsads More

Horrible service experience. Don’t give them your business. They do not value their customers. They don’t even return phone calls after there is a problem. They fix cars with jun Don’t give them your business. They do not value their customers. They don’t even return phone calls after there is a problem. They fix cars with junk parts. More

Great team of employees. I was treated very well during g my purchase. Would highly recommend. I was treated very well during g my purchase. Would highly recommend. More