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Cole Chevrolet - Service Center
Pocatello, ID
4 Reviews
4 Reviews of Cole Chevrolet - Service Center
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July 19, 2023
Shout out to Darrel Griffey and his service staff. On a road trip west from Colorado, noticed a concerning noise coming from our 2019 Chevy Colorado truck. After overnight in Pocatello we stopped into On a road trip west from Colorado, noticed a concerning noise coming from our 2019 Chevy Colorado truck. After overnight in Pocatello we stopped into Cole Chevrolet and Darrel was most kind to arrange test drive and assess the issue for us, even though their service department was backed up with other customers. Darrel and his team was able to quickly assess the issue and get us back on the road. Thank you so much - very grateful! --Ted More
by TJN
Employees Worked With
Darrel Griffey
April 12, 2022
Not a good service experience. Scheduled appointment 2 weeks out for AC recharge. I live 45 miles away. 8:00 a.m. left car, told Darrel I would be back at noon. At noon the car had Scheduled appointment 2 weeks out for AC recharge. I live 45 miles away. 8:00 a.m. left car, told Darrel I would be back at noon. At noon the car hadn’t even been pulled in the shop. Never will use or recommend their service department. More
by dan
Employees Worked With
Darrel Griffey
February 08, 2020
Excellent service Our service was performed in 2017, but I just came across this website so thought I would relate our story. We were traveling through the area on vac Our service was performed in 2017, but I just came across this website so thought I would relate our story. We were traveling through the area on vacation from Canada, pulling a trailer, when our truck's transmission stopped shifting properly. Being a Sunday, no shops were open, so we looked for an RV park in a nearby city and found the KOA on Pocatello. We picked Cole Chevrolet out of the phone book and were at their door when they opened on Monday, praying that they could fit us in sometime. To our surprise, they took the truck straight into the shop and gave us a lift back to the campground. They phoned a couple of hours later with the bad new that the transmission was shot, and gave us a few options for repair, with varying costs. We chose a rebuilt unit, which had to be ordered in. While waiting for the repair we were given a brand new pickup to use, and were able to do some shopping and visit some of the interesting museums in the area. We never would have found out what a nice city Pocatello was. The truck was fixed the next day and we were soon on our way to Yellowstone. We couldn't ask for better service. Unfortunately it was a very expensive repair, especially when converting to Canadian dollars. More
by mchapman
Employees Worked With
Darrel
August 13, 2016
Excellent, unmatched customer service! Darin and Lydia were very nice, and the small perks help! I would recommend this dealership to my friends and family. I liked how they gave me water a Darin and Lydia were very nice, and the small perks help! I would recommend this dealership to my friends and family. I liked how they gave me water and washed my car. More
by Devo
Employees Worked With
Darrell,Darin? And Lydia Flores.
