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Cole Nissan - Service Center

Kalamazoo, MI

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47 Reviews

47 Reviews of Cole Nissan - Service Center

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October 27, 2021

Cole Nissan is my go to dealership for all my service needs. Matt Ferrell (Service Manager) and his colleagues are first class. More

by marleneliv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ferrell service manager
October 19, 2021

Annie is always helpful and answers all questions. All who were at check in very polite. More

by Womenfly1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie
October 13, 2021

Appreciate loaner car. Àaaaa. Bbbb. Hhh. Mmmm ffffg b b n c b v b More

by Wmt_3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know names
August 18, 2021

Employees are always very personable and willing to provide additional information about the vehicle and explain issues I may be having with the technology and any other I may have without making me fe More

by Poochie_49016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie Ruffe
August 12, 2021

They got the airbag in quicker than expected. My car looked like it was washed as well. More

by Coach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No sure
August 11, 2021

I got there by 11 am and out by 11:35 am. It was very good experience. Staff were very courteous. They told me about Nissan offer of buy one oil’s change and get one free. Love it. Thanks More

by hsajid786@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie and a guy ??
August 06, 2021

Good relationship with Cole Nissan. A few years ago - brought a used CRV that was an amazing vehicle. Easy to get appt with. Service employees are friendly and helpful. More

by destiny20081234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt - Service Manager
July 31, 2021

Customer service, wait time and cleanliness are all 5 star!! Received all my services in a timely matter. I really hope the car wash opens soon!! More

by yrietkerk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
July 13, 2021

Matt got me in without an appointment when my car's air conditioner was acting up. They found the problem and the solution while I waited. More

by MJB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
July 01, 2021

Great and fast service . Heard a rubbing sound. We we’re leaving for the UP and needed a safe car. Said they could check things out in 30 minutes. They did and was fixed and on my way. Wonderful service More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young man service writer
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