College Park Honda Hyundai

Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of College Park Honda Hyundai:
I went to the dealership to find to cars of interest. I test drove them both and sat down with a salesman by the name of Jesus to negotiate a price. Jesus gave me the most OUTSTANDING customer service ever! However, another salesman by the name of Tim who began to takeover and began negotiating with me over Jesus was ok but full of *Sugar *Honey *Iced *Tea. I spent 2 days negotiating with Tim and finalized a deal with him. When Tim finally agreed with the deal it was 5pm which was after my bank had closed. Tim had me sign a paper itemizing what my purchase would include etc. stating that once I receive my approval letter from my bank that I would close the deal with the agreed price. After doing so I gave him the form and left. First thing in the morning I contacted my bank and got my approval letter ASAP. Tim and Jesus had to have called me 5+ times to question did I have it (approval letter) and what time was I coming. I left work early Friday to beat traffic and to get to the dealership to close this deal (so excited). Well once it was time to go over my payment, Tim was so concerned about my approval letter because it was 2000 dollars cheaper than what the actual car was for however, I was putting 2000 down in cash. My bank required me to put 10% down on the car which i was putting more than 10% down. Tim kept asking where is my money down and made himself believe that I had to put 10% additional down on the loan and not the car. After he walked away and spoke to his manager, he came back and said that he didn't know but the car got sold earlier today and that they got an offer for 1000 more, he then had the audacity to ask me if I would like to match it. WTF!!! No I dont want to match it. I want the deal that we negotiated for 2days and that i took off work early to come down here and sign. He then began to try to get me to look at cars that HE wanted me to buy and not what my interest was; basically in the same range that i had the money for now that he knew what i was working with to keep from negotiating and trying to bring the price down. I think this place has A LOT of BS with them and I would not recommend anyone to purchase from them. It might be some type of scheme in the signing agreement. I read a review above that mentioned the exact same and I am hearing that there customer service is horrible. My bank even said he was up to no good because as a sales person he should know better than to think that I had to put a down payment on the car especially being that he works with this type of stuff daily. Hey, check this out...A week later I had somebody call up there about the same car and the car was still there. They were pressing my friend to come in and told him that they would give him and excellent deal. LOL RIDICULOUS and HILARIOUS!!!

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of College Park Honda Hyundai:
Guess What? Absolutely THE MOST Dishonest dealer in town. The worst experience ever. First, they will never provide you with Price in writing. BUT THEY WILL SAY, JUST BRING THE OFFER IN, WE WILL BEAT IT. So, I took the offer to them, and offered $19,000.00 for 2009 HONDA ACCORD LX-P. They accepted the offered, shook hands. But then it was 820pm. Everyone went back home, therefore the transaction can not be complete that night. So, the sales guy agreed that the transaction will be done tomorrow. Went back as promised, GUESS WHAT? THEY WOULD NOT HONOR THE PRICE. WHAT KIND OF BUSINESS IS THIS? OH, ABOUT THE LIFETIME WARRANTY, THEY WOULD CHARGE $100/EVERY COVERED COMPONENTS WHEN REPAIR IS NEEDED. WHAT GOOD IS THAT?

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Reason for Visit: Service

I recommend this dealer: No

My Review of College Park Honda Hyundai:
because last time i when to get a code for the car that i was driving this guy i dint know his name so i said hey and he responded me with this actitude that i dint found apprpiate to treat a customer thats why i do not recomend this dealer to any one because the way that the employee treat the customers.

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of College Park Honda Hyundai:
Through Cars.com I asked for a some quotes from a Honda Fit. This was one of the few that said they had the auto sports trim in stock, so I went.

Well..... they only had 2 manuals in stock from last year!

Already the warning bells were oging off, but I said I was also interested in the civic. After seeing a few and test driving one, we sat doen to talk price. It was about 3 thousand over invoice! and they wanted freight on top....

Dumb as I am, I am not that dumb to go without knowing what it costs.

I got them down a few thousands to where they would be making just a few hundred over invoice, but was not happy with it. They kept 'selling' me the 'lifetime warrantee' that they giive for free....

Them: "No really. The price includes the lifetime blah blah."
Me : "Yes, but you tell me it is free. How can the price be so high compared to else where?"

FORGET the internet blah they give.


I do not trust them and neither should you.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of College Park Honda Hyundai:
First of all, I got an online quote from this dealer. The internet salesman agreed to give me a fair price. So, I visited the dealer next day after I got the confirmation email. The salesman I contacted with was off on the day I visited. Then, another woman met us. We started to talk about the price. I showed her the price quote that I got from the internet salesman. But the woman denied the validity of the quote. The reason was: the quote I got was from last night, which was about 10 pm, and it was invalid now, just in the next morning. It's very rediculus. I got their quote last night and I went to their office immediately in the next morning. She said I had the wrong perception. Anyway, we started to negotiate, and she wanted us to add an optional package that I did not really need it. She said the color I wanted was not avaiable and I had to wait. She could not give me a certain date that the car could be shipped. Well, that's fine! I can wait. Finally, we visited another dealer and the deal with this dealer was held. My conclusion is: the salespersons in this dealer were very hishonest. They tried to cheat you to their show room with very fake quote or message. Never trust the quote they give you. I read the review on this website before I went. It was terribly bad. But I told myself that there might be exceptions. However, after my visit, I am surely certained that this dealer is totally incredible. They are liars and rude, not professional, vague and irresponsible. If you don't mind wasting your time or money, you can try. Good luck.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of College Park Honda Hyundai:
My daughter recently purchased a new Honda Civic Hybrid through College Park Honda. It was an amazingly easy experience - dealing exclusively by phone - the College Park Honda salesmen were helpful, courteous, and expedited the purchase beautifully. My daughter is driving the exact car of her choice!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of College Park Honda Hyundai:
They are a bunch of liars. Me and my wife saw their add in newspaper, we went there to buy a car they told us the ad is expired (we didn't bring the actual ad with us) and they showed us a FAKE printed ad with different expire date and also they tried anything to sell us a lower model with that price, I'm glad we didn't accept after We came back home I checked the news paper ad and guess what expiration date was 4 days after our visit day, Even they tried to sell us other models with 2K over the MSRP price. They are not honest people, don't go there. We spend 4 hours of our time with these people.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of College Park Honda Hyundai:
The salesman I worked with was a really nice guy but ultimately, I just did not feel that the dealership cared much about my needs or my business.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of College Park Honda Hyundai:
ever since i stepped into the dealership, they have never been truthful to me. i negotiated the price over the e-mail and phone and they agreed. but they didn't have the car in stock so i'll need to put a deposit down for the car. i told them as long as they give me a written proof on the model of the car and the price we agreed then i'll put the deposit down. of course, when i got in the dealership, they refused to give me a proof and said it was against their policy! what kinda policy is that! they finally agreed only after i threaten to leave. then they didn't deliver the car on the date that they promised and was trying to sell me another model. after a week of phone tag and me requesting the deposit refund, then they finally deliver the car. don't ever go there! these people are full of lies!

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Reason for Visit: Service

I recommend this dealer: No

My Review of College Park Honda Hyundai:
I ordered a part by phone and had the wrong credit card with me when I went to this dealership. That part was my fault. There was no excuse, however for the treatment I received in the parts department. I was lectured on the credit card policy not once but FOUR TIMES! I admitted I made a mistake and asked if there was anything that I could do to pay for the part with cash, check, credit card that I did have with me, first born...and just cancel the transaction I made by phone. Instead of assistance, I got more lecture and for a moment there I thought the police would be called unless I produced the right credit card. Finally I got the sales person to agree to sell me the part. At this point, I was willing to pay twice (the part was a little over $7) just to not have to return to this awful place and be lectured by this muscle-bound The Rock wannabee. He disappeared behind the counter to retrieve the part that I ordered only to return to inform me that my part had "arrived damaged" and a new one would have to be ordered. I'll try to get my money back through the credit card company but if I don't, I'll consider it the price of a lesson learned. I will never return to College Park Honda under any circumstances. I didn't like the sales people there when I was shopping for a car in 2002. I should never have gone back. The service I receive where I bought my honda, O'Donnell Honda, still treats me as well as they did when I first walked in the showroom. I will drive the 14 extra miles for the great customer service and look forward to the day when College Park Honda comes under new, customer service-driven management.

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