College Park Honda Hyundai

Reason for Visit: Sales

I recommend this dealer: No

My Review of College Park Honda Hyundai:
First of all, I got an online quote from this dealer. The internet salesman agreed to give me a fair price. So, I visited the dealer next day after I got the confirmation email. The salesman I contacted with was off on the day I visited. Then, another woman met us. We started to talk about the price. I showed her the price quote that I got from the internet salesman. But the woman denied the validity of the quote. The reason was: the quote I got was from last night, which was about 10 pm, and it was invalid now, just in the next morning. It's very rediculus. I got their quote last night and I went to their office immediately in the next morning. She said I had the wrong perception. Anyway, we started to negotiate, and she wanted us to add an optional package that I did not really need it. She said the color I wanted was not avaiable and I had to wait. She could not give me a certain date that the car could be shipped. Well, that's fine! I can wait. Finally, we visited another dealer and the deal with this dealer was held. My conclusion is: the salespersons in this dealer were very hishonest. They tried to cheat you to their show room with very fake quote or message. Never trust the quote they give you. I read the review on this website before I went. It was terribly bad. But I told myself that there might be exceptions. However, after my visit, I am surely certained that this dealer is totally incredible. They are liars and rude, not professional, vague and irresponsible. If you don't mind wasting your time or money, you can try. Good luck.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of College Park Honda Hyundai:
My daughter recently purchased a new Honda Civic Hybrid through College Park Honda. It was an amazingly easy experience - dealing exclusively by phone - the College Park Honda salesmen were helpful, courteous, and expedited the purchase beautifully. My daughter is driving the exact car of her choice!

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of College Park Honda Hyundai:
They are a bunch of liars. Me and my wife saw their add in newspaper, we went there to buy a car they told us the ad is expired (we didn't bring the actual ad with us) and they showed us a FAKE printed ad with different expire date and also they tried anything to sell us a lower model with that price, I'm glad we didn't accept after We came back home I checked the news paper ad and guess what expiration date was 4 days after our visit day, Even they tried to sell us other models with 2K over the MSRP price. They are not honest people, don't go there. We spend 4 hours of our time with these people.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of College Park Honda Hyundai:
The salesman I worked with was a really nice guy but ultimately, I just did not feel that the dealership cared much about my needs or my business.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of College Park Honda Hyundai:
ever since i stepped into the dealership, they have never been truthful to me. i negotiated the price over the e-mail and phone and they agreed. but they didn't have the car in stock so i'll need to put a deposit down for the car. i told them as long as they give me a written proof on the model of the car and the price we agreed then i'll put the deposit down. of course, when i got in the dealership, they refused to give me a proof and said it was against their policy! what kinda policy is that! they finally agreed only after i threaten to leave. then they didn't deliver the car on the date that they promised and was trying to sell me another model. after a week of phone tag and me requesting the deposit refund, then they finally deliver the car. don't ever go there! these people are full of lies!

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: No

My Review of College Park Honda Hyundai:
I ordered a part by phone and had the wrong credit card with me when I went to this dealership. That part was my fault. There was no excuse, however for the treatment I received in the parts department. I was lectured on the credit card policy not once but FOUR TIMES! I admitted I made a mistake and asked if there was anything that I could do to pay for the part with cash, check, credit card that I did have with me, first born...and just cancel the transaction I made by phone. Instead of assistance, I got more lecture and for a moment there I thought the police would be called unless I produced the right credit card. Finally I got the sales person to agree to sell me the part. At this point, I was willing to pay twice (the part was a little over $7) just to not have to return to this awful place and be lectured by this muscle-bound The Rock wannabee. He disappeared behind the counter to retrieve the part that I ordered only to return to inform me that my part had "arrived damaged" and a new one would have to be ordered. I'll try to get my money back through the credit card company but if I don't, I'll consider it the price of a lesson learned. I will never return to College Park Honda under any circumstances. I didn't like the sales people there when I was shopping for a car in 2002. I should never have gone back. The service I receive where I bought my honda, O'Donnell Honda, still treats me as well as they did when I first walked in the showroom. I will drive the 14 extra miles for the great customer service and look forward to the day when College Park Honda comes under new, customer service-driven management.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of College Park Honda Hyundai:
Amazing. I read the reviews, and they must still apply over one year later. I have called 10+ dealers to negotiate a price via e-mail. College Park was the only one where the saleman (don't have a name) was rude, refused to give me info, and told me to contact them via the web site. I got a very bad vibe from this place and will not deal with them at all. And then I found this dealer rating site!

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of College Park Honda Hyundai:
Let me start out by saying that I live near Ken Dixon Honda in Waldorf. I shopped through the internet and got e-mail quotes because I did not want to be hassled every time I walked into a dealer. The lowest price was from College Park Honda. The internet sales person (I forgot his name) sold me a 2004 Accord EX V6 with navigation for $300 below invoice in January of 2004. I was very pleased because before I walked into the dealer, I sent him an e-mail telling him exactly what car I wanted, the color, the options, etc. I did not want the protection package, pin striping, badging, or window etching on the car. I also did not want the financing guy to try and sell me crap because I told the internet salesman that I would walk out if the financing guy tried to sell me anything extra. Well he must have been pissed because he didn't say one word to me (hence the 4 stars in the frienlines section). I walked out a VERY satisfied customer, but make sure you e-mail several other dealer to get the lowest quote BEFORE you walk into any dealer!

Was this review helpful to you? Yes | No