Collierville Chrysler Dodge Jeep Ram - Service Center

Great service at this dealership. Backup camera broke on my truck so I took down that afternoon and they took me right in. They had no camera in stock, but Johnnie said they would overnight one. The truck w my truck so I took down that afternoon and they took me right in. They had no camera in stock, but Johnnie said they would overnight one. The truck was ready first thing in the morning. Extremely happy with the fast service. More

The service was good and everyone treated me nice. The line wasn't long. The service guy Johnny was really nice, he called me and commutated with me about my Jeep before he fixed it. line wasn't long. The service guy Johnny was really nice, he called me and commutated with me about my Jeep before he fixed it. More

They were prompt and took care of my needs . Had backup camera programmed. I will be coming here for service. This was first time visit. camera programmed. I will be coming here for service. This was first time visit. More

Always excellent sales and service. I drive from midtown because of these people! The waiting room is nice and I was probably asked by 10 different people while waiting if I needed anything. Truly worth t because of these people! The waiting room is nice and I was probably asked by 10 different people while waiting if I needed anything. Truly worth the drive! More

Always a pleasure dealing with Chad. Recognizing me is important as I arrived and take the tie to actually talk through my requested service. I’m pretty particular and will always check their work. Chad important as I arrived and take the tie to actually talk through my requested service. I’m pretty particular and will always check their work. Chad is always patient and accommodating. Couldn’t ask for more. More

I received excellent service from Chris when I took my Jeep into Collierville Chrysler Jeep. He explained everything to me and also answered all of my questions. I felt very comfortable in my dealings wi Jeep into Collierville Chrysler Jeep. He explained everything to me and also answered all of my questions. I felt very comfortable in my dealings with this dealership. More

There were 2 recalls on my 2014 Jeep Compass. It took entirely too long for servicing to fix this problem. I arrived about 8:30 didn’t leave til 3:00. I say the mechanics took to long to do service vehic entirely too long for servicing to fix this problem. I arrived about 8:30 didn’t leave til 3:00. I say the mechanics took to long to do service vehicles. I watched people come in and leave who were not there before me. I was disappointed with the service. My contact service person was Johnny Phelps he went above and beyond to let me know the progress. His courtesy was very much appreciated. I commend him on a well done job. I appreciated Johnny but did not like the way the mechanics handled my situation just because another customer and I had a recall. I should not have to spend my entire day there. More

The friendliest and most professional employees every time I go to have service on my 2 vehicles. As well with all the employees at Collierville Chrysler Dodge Jeep. time I go to have service on my 2 vehicles. As well with all the employees at Collierville Chrysler Dodge Jeep. More

Great customer service. Service took longer than technicians expected but attendant gave constant updates until completion. A customer service rep contacted me to verify my service appointment technicians expected but attendant gave constant updates until completion. A customer service rep contacted me to verify my service appointment More

Dealership respects and values customers.The customer is Dealership respects and values customers. The customer is aware of service being done to their vehicle. The vehicle was repaired and a efficient mann Dealership respects and values customers. The customer is aware of service being done to their vehicle. The vehicle was repaired and a efficient manner. The vehicle is running with no issues. More