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Collierville Chrysler Dodge Jeep Ram - Service Center

Collierville, TN

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176 Reviews

176 Reviews of Collierville Chrysler Dodge Jeep Ram - Service Center

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July 15, 2022

Easy to schedule. Fixed problem in 2 days vs 3-4 weeks predicted at another dealership. Very easy to pickup car after work. Staff very nice and helpful. Very pleased. More

by howard56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Jul 18, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for taking the time to share this with us. We are so glad to hear that our team was helpful. At Collierville CDJR we strive to treat every customer like family because that is what you are. We look forward to seeing you again soon. - Doug N’ Darryl

July 05, 2022

Dealership has had my Jeep for a month now. Chad Johnson who is assigned my vehicle will not answer any of my calls or give me a straight answer on their automated text system. I’m trying to fi More

by JT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad Johnson
Jul 07, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

We would like to discuss what occurred and how we might make it up to you. At your convenience, please contact us at (901)-854-5337. We value our customers’ opinions and thank you for bringing this to our attention. - Doug N’ Darryl

July 04, 2022

Lacy the service writer was fantastic. She took care of everything. Would recommend her highly. More

by David B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacie
Jul 05, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for taking the time to share this with us. We are so glad to hear that our team was helpful. At Collierville CDJR we strive to treat every customer like family because that is what you are. We look forward to seeing you again soon. - Doug N’ Darryl

July 03, 2022

Great service. Got in and picked up same day. Everyone was very nice. Communication was great More

by Alan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Jul 05, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for taking the time to share this with us. We are so glad to hear that our team was helpful. At Collierville CDJR we strive to treat every customer like family because that is what you are. We look forward to seeing you again soon. - Doug N’ Darryl

June 30, 2022

Both Lacey and Scott from the service department did a great job taking care of my 2009 Jeep Cherokee. Scott replaced the radiator cap, which I did not know was leaking, without my asking, which was much More

by General
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacey and Scott
Jul 05, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for taking the time to share this with us. We are so glad to hear that our team was helpful. At Collierville CDJR we strive to treat every customer like family because that is what you are. We look forward to seeing you again soon. - Doug N’ Darryl

June 26, 2022

The representative was very informative and up beat . She entire time she was moving around More

by Dancer4life.fh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacey Johnson , Mark McDaniel
Jun 27, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for the awesome review, we appreciate you and look forward to seeing you again next time. - Doug N’ Darryl

June 25, 2022

Even though the Service Dept was overloaded with repairs, Chad J. found a way to work in my daughter's Jeep on short notice. I could not be happier with the service! More

by Willim0802
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Johnson
Jun 27, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for taking the time to share this with us. We are so glad to hear that our team was helpful. At Collierville CDJR we strive to treat every customer like family because that is what you are. We look forward to seeing you again soon. - Doug N’ Darryl

June 24, 2022

Review for Service Department - Great experience. It was an easy-in and easy-out to get window motor replaced. Thank You, Chad! More

by JMac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Jun 27, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for taking the time to share this with us. We are so glad to hear that our team was helpful. At Collierville CDJR we strive to treat every customer like family because that is what you are. We look forward to seeing you again soon. - Doug N’ Darryl

June 23, 2022

Went in to get key fob replaced,everyone was very courteous . Had the new fob bought and programmed in less than an hour. More

by widarids
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacy
Jun 27, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for the awesome review, we appreciate you and look forward to seeing you again next time. - Doug N’ Darryl

May 31, 2022

My visit went well and and Chad was very helpful. He listened as I explained my trucks issues. He kept me informed of the progress and explained in detail the services performed. It couldn’t have wen More

by rmcneese88
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chad
Jun 01, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for the awesome review, we appreciate you and look forward to seeing you again next time. - Doug N’ Darryl