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Collierville Chrysler Dodge Jeep Ram - Service Center

Collierville, TN

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rated
176 Reviews
Call Service Center (901) 854-5337

176 Reviews of Collierville Chrysler Dodge Jeep Ram - Service Center

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December 23, 2021

After service was done I was told missing one lug nut. Why was I not informed before service was done . More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Oil change person
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Jan 04, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this with us. We apologize that our observations were not shared with you sooner in the process. We would like to get a few more details from you in order to address the situation. Give us a call at (901)-854-5337 at your earliest convenience. We are looking forward to hearing from you soon. Hopefully, we can get this resolved. Thanks again, Doug N' Darryl

December 09, 2021

Work was done quickly it would be nice to be able to make an appointment More

by Eokeszler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
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Dec 16, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for the great rating and thank you for the feedback. We are always looking for ways to better our process. We appreciate you! - Doug N' Darryl

December 01, 2021

Your service rep,Chad, showed expectational professionalism! This individual needs a promotion and or raise! More

by djohnston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad service representative
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Dec 16, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Wow, what a nice comment! We are so pleased to hear that Chad did such a great job. We appreciate you taking the time to share this with us. Thank you for your business, we look forward to seeing you again in the future. - Doug N' Darryl

November 25, 2021

Very helpful. I am having an issue with backup camera. They thought they had fixed it but still having issues. I was told to get it back to them ASAP. I will do that after the holidays More

by griffinjime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Nov 30, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for sharing this with us, we are sorry to hear that you are having issues with your backup camera. We are looking forward to getting this resolved after the holiday. Happy Holidays! - Doug N' Darryl

November 24, 2021

Nice place, efficient people, clean showroom. faster service , work done at promise time. Amazing dealer. More

by Jose reyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jhonnie
Report | Print
Nov 30, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Hi Jose, Thank you for this great review. We are glad to hear that you had a good experience with our service department. We appreciate your business and look forward to seeing you again in the future. - Doug N' Darryl

November 22, 2021

Am new to this dealership ship, so far, i am pleased with their work. I will recommend to my friends More

by Mwells78m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Johnson
Report | Print
Nov 22, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for the five-star review. We are glad to hear that you had a good experience and we appreciate you recommending us. We look forward to seeing you again in the future. - Doug N' Darryl

October 26, 2021

On Saturday my check engine light came on, stopped and saw Chad he took care of my jeep snd we were on our way. More

by Av8orken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad and Jack
Report | Print
Oct 28, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for the awesome review! Chad is the best, we are so glad to hear that he was able to get you back up and running quickly. Thank you for Choosing Collierville CDJR! - Doug N' Darryl

October 23, 2021

Go see Johnnie if you need anything. Was engaged and wanted to resolve my issue. You must have patience because this industry as with many others is suffering with parts backlogged and technician (labo More

by chu274
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnnie
Report | Print
Oct 28, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for the review. These are trying times for everyone but we make it a point to be transparent and let our customers know what to expect. We want to take care of our customers and that means resolving any issues as quickly and efficiently as possible. We are glad to hear that Johnnie was so helpful. Thank you for your continued business and we look forward to seeing you again in the future, - Doug N' Darryl

October 22, 2021

Had limited time and Aaron completely took car of my issue. He performed the work in half the time I expected. Very professional dealership that is a pleasure to do business with! Kevin G. More

by Fr8trplt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Oct 28, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

That is what we like to hear. We know how difficult it is to be without your vehicle. Our goal is always to address any issues and get you back on the road as soon as possible. Thanks for letting us know that our team is doing a great job. - Doug N' Darryl

October 21, 2021

Very satisfied with the level of service I received. Aaron Williams was very helpful with assisting and kudos to the technician that serviced my vechile. More

by Marie Pruitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Williams
Report | Print
Oct 28, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

That's what we like to hear! Thank you for the awesome review. - Doug N' Darryl

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