Collierville Chrysler Dodge Jeep Ram - Service Center

Chad Johnson ordered brake parts for my truck; said he would let me know when they were in (3-4 days). Called him to check today (day 6); he told me to call the parts dept; they would be the ones to noti would let me know when they were in (3-4 days). Called him to check today (day 6); he told me to call the parts dept; they would be the ones to notify me. Parts Dept says Chad will let me know. Will someone let me know when the parts arrive? Or am I just to wait in limbo until brakes fail ? Mark Wells More

Johnnie was an excellent service adviser. He made sure that everything was fixed in a timely manner and updated me throughout the entire process. Whenever I go back, he most definitely will be my service that everything was fixed in a timely manner and updated me throughout the entire process. Whenever I go back, he most definitely will be my service adviser. Thanks Johnnie ! More

Very regretfully I had a terrible experience with my service expectations. It’s probable that The GM Darryl, and the Ser Mgr Bennett, should get more involved with their clients. service expectations. It’s probable that The GM Darryl, and the Ser Mgr Bennett, should get more involved with their clients. More

Very fast service and completed early. Chad is always ready to help and responds immediately to customer needs. ready to help and responds immediately to customer needs. More

I’ve had problems with the dealership before, but Aaron did a phenomenal job with replacing and programming my key fob. did a phenomenal job with replacing and programming my key fob. More

They suck haven’t receive my tags 4 months maintains. Tried to scam me sayin I had to pay get car fix Bennett he full of xxxx want got back with u I have a warranty he lied guy who sold me the car big Ph Tried to scam me sayin I had to pay get car fix Bennett he full of xxxx want got back with u I have a warranty he lied guy who sold me the car big Phil was fired week behind me buying tha car they didn’t change tha oil do inspection on car I had to buy tires wheel Barron oil change window they sold me a car with all these problem and no one does there job do not go there I promise u will be mad More

I received excellent professional service from Service Advisor, Aaron Williams from start to finish. Before he began entering my information in the system he checked to see if the parts needed were ava Advisor, Aaron Williams from start to finish. Before he began entering my information in the system he checked to see if the parts needed were available and in stock. This was important prevention to not waste my time when other customers could utilize the spot. I was told in advance that it may take upwards 2 - 3 hours. I was leaving the service department in approximately a hour. Kudos!! Mr. Aaron Williams More

I try to use this dealership for all my service needs. They do not discount anything I try to explain with regard to my vehicle. They do not discount anything I try to explain with regard to my vehicle. More

I recently purchased a vehicle form the dealership. My salesman was great. My finance guy was a bit aggressive. I had to return to the dealership the next day to have the radio fixed. It was fixed. I salesman was great. My finance guy was a bit aggressive. I had to return to the dealership the next day to have the radio fixed. It was fixed. I was told that I had a 3 month 3000 mile bumper to bumper warranty. I noticed at the time of my test drive that the passenger side mirror was broken and the TPM Sensors were also broken or at least not working. I brought the truck in to service these items along with the radio. The radio was fixed, I was lied to and told the TPM Sensors would reset after a while, and the mirror was not mentioned. I do not think that this is good business at all. I am very disappointed in the service that I have received. But I appreciated the saleman enough that I sent my son to him and he purchased a Dodge Charger RT. More

You might pay $500 just for an oil change. Well, let's say maybe about $400. say maybe about $400. More