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Collierville Chrysler Dodge Jeep Ram - Service Center

Collierville, TN

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176 Reviews

176 Reviews of Collierville Chrysler Dodge Jeep Ram - Service Center

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August 13, 2021

Aaron William was very professional & friendly.He Aaron William was very professional & friendly. He answer all my questions & respond promptly when I inquired about my vehicle. More

by mterry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Williams & Bennet (spelling?)
August 11, 2021

Friendly courteous service. Clean nicely furnished waiting room. Good coffee. More

by Jcs0446
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
August 06, 2021

They took care of the issue I had with my car as quickly as they could. Even though it took three weeks for the part to come in and no fault to them but because of the shortage on everything they kept me in More

by davidapipkin621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
July 26, 2021

Johnnie and the service department is very knowledgeable , professional ,takes time to listen took good care of my Charger and called once the repairs were completed More

by Sthigpun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnnie and Scott
June 30, 2021

I dropped my jeep off and left service was very quick he also showed me how to take my doors off which was very quick More

by renata61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Jun 30, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Happy to hear you had a great experience with our service team. Thanks for the fantastic rating!

June 30, 2021

Employees can make or break a company’s reputation. Johnnie Felts was personable and considerate during my visit to Collierville Jeep. He represents the company very well… More

by Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnnie Felts
Jul 02, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Hi Jane, thank you for the wonderful review and feedback on Johnnie!

June 18, 2021

I recently had my vehicle serviced and was very satisfied as I have always been over the last several years with this dealership.Great reliable service. More

by will s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bennett and chad
Jun 23, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review, Will. It's our pleasure to be of service whenever needed! Looking forward to your next visit. Until then, take care!

June 11, 2021

I waited 90 minutes plus for an oil change which shouldn’t have taken that long. Everything else was adequate and average. I wasn’t overly impressed to be honest! More

by jamalmshabazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Jun 14, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Hello, we regret to hear that you did not have a great experience at our dealership. If you are interested in discussing further, please give us a call at 901-854-5337 at your earliest convenience. Thank you for taking the time to share about your experience. - Doug and Darryl

June 08, 2021

You can't make an appointment but I decided to wait. It took 4 1/2 hours. Service guy was nice he told me about wait time. Who ever did the oil change left oil all over the hood of my car. Did not use dis More

by tim_keys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Jun 09, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Hi Tim, thank you for the high-star rating. We are concerned to hear about part of your experience. If you would like, please give us a call at 901-854-5337 at your earliest convenience. Thank you for taking the time to share. - Doug and Darryl

June 04, 2021

Collierville Jeep consistently provides us great service! Their friendly, trustworthy and most of all, good at service and maintenance of our vehicle. Aaron helped us this time and he was excellent! More

by babzfitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Williams
Jun 07, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for the positive feedback on your service visit, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

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