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Colonial Hyundai - Service Center

Downingtown, PA

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832 Reviews

832 Reviews of Colonial Hyundai - Service Center

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August 14, 2018

Service personnel located the problem and fixed it. My 2012 Sonata recently developed a rattle in the undercarriage. I was able to bring it in on Aug. 13th to Colonial Hyundai for repair. The front stru More

by VERN.ANSTEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Carpenter
August 13, 2018

It was a pleasure! These folks so nice, and even when things are out of their control, they remain very kind, and helpful!!!!!!!! JP is awesome, also!!!!!!!!!!! Very More

by curtiswise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Graveno
August 13, 2018

Buying my new car I love my new Kona, And I love the salesman I had, he was so kind, very informative, hopped right in the car with me and showed me how to work everyth More

by denisesharrer8693
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Triplett
August 13, 2018

Steering grommet I came in fearing the worst. Spoke with Donna in service who immediately put me at ease. And told me exactly what was wrong. And even the wait was no More

by HLLWYCCL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna in service is awesome and really made my appointment better
August 13, 2018

Hard to contact. Slow. I couldn't get thru to set up an appointment as the service department wasn't reachable from the automated phone system. The online Chat function is More

by JOEPIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
Sep 04, 2018 -

Colonial Hyundai responded

Thanks for your feedback. We apologize for the negative experience you had at our dealership. We will use your feedback to help improve your visit next time around!

August 07, 2018

5 star service Stellar service team , quality customer service. I highly recommend this service team to anyone in the Chester county and surrounding areas to have t More

by ANTHONY.KRASNICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna , James Carpenter
August 06, 2018

Service - Annual Inspection Service was great. Price was right - didn't try to oversell anything to me. I have to drive 45 minutes to get to their location, but it was worth it. More

by HOLLY_MURRAY1619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ashdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Knickerbocker
August 06, 2018

Service Went in for an oil change. Woman who checked me in was quick and efficient! Was done in less than an hour! Oh and coffee and cookies were good as I wa More

by KROB0506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dealt with a women in service...not on list
August 03, 2018

Mixed emotions! Would recommend but with reservations. Originally went for service to my older auto & ended up buying new one. Auto is great but be sure to ask lots More

by Hawkeye4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna in service dept??, Katie Schaffer, Ryan Degen
August 01, 2018

Smooth as silk. Visit went very smoothly. Make an appointment, drive your car there, they do the work, you pay your bill. It's how auto service should be. Thank you! More

by LIFEISFORDANCING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I always drive away happy ??! Service is great! Lou Ziegler in sales, is a no nonsense, down to earth fellow that I can deal with. No BSing., James Carpenter, Dan Peluso
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