832 Reviews of Colonial Hyundai - Service Center
Excellent customer service The service is excellent and and take you in at the time of your appointment any keep you updated on everything that needs to be done to your car. The service is excellent and and take you in at the time of your appointment any keep you updated on everything that needs to be done to your car. More
Brake and tired replacement The place is great. The staff is helpful and they answer all of your questions. They are also honest with their reccomendations. Many garages sometime The place is great. The staff is helpful and they answer all of your questions. They are also honest with their reccomendations. Many garages sometimes try to push stuff you do not need. This place has always been good. The only negative would be the parking lot. It is really tight and sometimes hard to park and leave when pulling out of a stall. More
Vehicle Inspection/Repairs and Oil Change The service department was courteous, kept me informed as to the reasons for needed repairs to pass inspection and got the job done on time. The service department was courteous, kept me informed as to the reasons for needed repairs to pass inspection and got the job done on time. More
Service I had Good customer service. Had to wait a little extra time to get an oil filter because I had a Toyota and not a Hyundai. I had Good customer service. Had to wait a little extra time to get an oil filter because I had a Toyota and not a Hyundai. More
Factory Recall My Santa Fe was in for a factory recall and was told it would be about 90 minutes. It was done in 35 minutes. I did't even get to finish more of the f My Santa Fe was in for a factory recall and was told it would be about 90 minutes. It was done in 35 minutes. I did't even get to finish more of the fresh baked chocolate cookies that were there for the customers. More
MAINTENANCE PROGRAM. AM ALWAYS SATISFIED WITH THE MAINTENANCE PROGRAM PRFORMED BY COLONIAL HYUNDAI. I PURCHASED MY NEW VERACRUZ IN 2005 AND HAVE ALWAYS FOLLOWED THE RECOM AM ALWAYS SATISFIED WITH THE MAINTENANCE PROGRAM PRFORMED BY COLONIAL HYUNDAI. I PURCHASED MY NEW VERACRUZ IN 2005 AND HAVE ALWAYS FOLLOWED THE RECOMMENDED MAINTENANCE PROGRAM WITH TOTAL AND COMPLETE SATISFACTION! JIM CARPENTER IN THE SERVICE DEPT. IS ALWAYS READY TO ANSWER ANY QUESTIONS I HAVE - HE IS AN ASSET TO YOUR COMPANY. More
Excellent Service Department I brought my Elantra in for a Mileage Check. From the initial phone call throughput the drive out of the parking lot, the entire event was handled su I brought my Elantra in for a Mileage Check. From the initial phone call throughput the drive out of the parking lot, the entire event was handled superbly! This Dealership is the best! I tell all of my friends! Jim Carpenter in the Service Dept knows the vehicles and clearly explains what needs to be done and reviews the cost estimate His ability to handle multiple customers and provider gold star quality of service in a nice manner is noticed and appreciated! The day I brought my car it was hectic there and he handled each issue extremely well and kept everything moving! Jim displays excellent Leadership qualities. The Customer Area is clean and welcoming. And, the wait time is not long at all. The mechanics and techs know the car and always provide excellent service and I have never had a problem or issue afterwith the car! I love my Elantra!!! Thank you, you are THE BEST! More
Oil change Just there for an oil change and everything went fine. Nice to see Donna back in the service department again as she is a pleasure to deal with. Just there for an oil change and everything went fine. Nice to see Donna back in the service department again as she is a pleasure to deal with. More
Always meets my expectations. Service Department is knowledgeable and efficient. Always feel confident that the job will be done to my satisfaction. This is one of the best dealers Service Department is knowledgeable and efficient. Always feel confident that the job will be done to my satisfaction. This is one of the best dealership I've dealt with. More
Average Service this time I took my Tucson to have the tire pressure light checked. A part needed to be ordered and then I would need to bring my car back for the install. It t I took my Tucson to have the tire pressure light checked. A part needed to be ordered and then I would need to bring my car back for the install. It took a day and a half for the install and when I picked up my car, the glove box and its contents was not reinstalled and everything was lying in the back seat. I walked back and asked to have it returned/installed. Donna was very helpful and understanding through it all. More