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Colonial Hyundai - Service Center

Downingtown, PA

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832 Reviews

832 Reviews of Colonial Hyundai - Service Center

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March 15, 2018

Creaking seal on roof panoramic window Staff was courteous, scheduled the fix, which was under warranty, and replaced the creaking seal in a timely manner. It was completed in two hours, a More

by GaRaGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Zegac and Donna Feliciano
March 14, 2018

Take your car to the dealer I have taken my car to the dealer since I purchased it would never take it anywhere else. Staff friendly car always ready when they tell me how long i More

by DEEAUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Who ever worked in service center nice looking red headed gentlemen
Mar 15, 2018 -

Colonial Hyundai responded

Thank you for using our Service Department, taking care of your vehicle will give you many years of enjoyable and dependable service. We also wanted to thank you for taking the time to let us know how we are doing, it is very much appreciated. Kind regards, Steve Knickerbocker Director Business Development and Marketing

March 14, 2018

Maintenance Check I gave a five star rating for my maintenance check and oil change because the person I dealt with was very professional, courteous and explained to me More

by BILLYDROSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Peluso
March 14, 2018

Great Dealership Don't recall the names of the employees I dealt with but, they were all very nice & answered any questions I had. This is our 2nd Hyundai that we boug More

by LALALINDA46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
They were all Great but, do not remember any names except Lou Ziegler who sold us the car.
Mar 15, 2018 -

Colonial Hyundai responded

Thank you for letting us know about your most recent experience here at Colonial Hyundai, we are always happy to hear when our customers return for a second vehicle, and although it may not be awhile we look forward to seeing you back again for your 3rd purchase. Kind regards, Steve Knickerbocker Director Business Development and Marketing

March 14, 2018

Oil change prepaid service The inside rep, I believe his name was Paul, was very nice. Service was prompt however, it included a car wash and when I went to retrieve the car ( More

by MJFOX978
Recommend Dealer
Yes
Employees Worked With
dont recall name of service rep, Evan Graveno
March 14, 2018

Dan was very helpful and receptive to our issues with the c Car was fixed efficiently and the staff was nice and helpful. Dan went out of his way to try to get our warranty to cover the sensor involved. Even th More

by bugsandbees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Peluso
Mar 15, 2018 -

Colonial Hyundai responded

Thank you so much for taking the time to share your experience with us, it was very much appreciated. Our staff will always try and go "out of our way" to help our customers, Dan will be glad to hear that you appreciated his efforts. Kind regards, Steve Knickerbocker Director Business Development and Marketing

March 14, 2018

Fast, courteous and excellent customer service and auto serv Fast courteous and excellent customer service. Auto service performance is reliable and in timely fashion and overall quality, performance and reliabi More

by PSVOKOS55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Triplett
Mar 15, 2018 -

Colonial Hyundai responded

Thank you for using our Service Department to maintain your vehicle, and for sharing that the service you received was reliable, timely, and of good quality. Kind regards, Steve Knickerbocker Director Business Development and Marketing

March 14, 2018

Too Slow Why should it take over 2 hours to replace my anti lock brake electronic module under recall notification????? While I waited for it to be fixed. More

by Tom Wright
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dan Peluso
Mar 15, 2018 -

Colonial Hyundai responded

I am sorry to here about your experience, please call me directly at 610 873-9000 ext 1031, I would like to know more about this. Steve Knickerbocker Director Business Development and Marketing

March 14, 2018

Great Service Department Always so friendly and accommodating. Work is done right every time. I would definitely recommend them for sales and service. They make you feel like More

by cangink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Carpenter
December 06, 2017

I waited 2.5 hours for nothing. I drove my car to this dealer on Tuesday morning 12/4/2017 at 7:45 AM. A plug in the tire was on the shoulder and shouldn’t have been plugged. I was a More

by roto23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blonde hair Male Service rep
Dec 14, 2017 -

Colonial Hyundai responded

We're sorry you felt service was slow. We always aim to have efficient service! If you'd like to discuss the matter further, give us a call at (610) 873-9000.