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Columbia Chrysler Dodge Jeep Ram Fiat
Columbia, TN
368 Reviews
We are proud to offer an amazing selection, incredible savings and low prices. We're located at 106 S. James Campbell Blvd, Highway 31 & S. James Campbell Blvd.
Our goal is to deliver excellent customer satisfaction to every customer. And we know that customers rank options and selection as important factors in customer satisfaction. That's why Columbia Chrysler Dodge Jeep Ram is committed to affordable, competitive pricing and regularly offer specials on all new and used Chrysler Jeep Dodge and Ram inventory and many makes and models.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 368 reviews
August 30, 2025
This dealership met all my vehicle needs and provided a smooth trade. I purchased a new RAM, with a trade-in. My salesman was Aaron Banks. He was very patient, knowledgeable and easy to work with. No p smooth trade. I purchased a new RAM, with a trade-in. My salesman was Aaron Banks. He was very patient, knowledgeable and easy to work with. No pressure, which I especially appreciated. He had the vehicle that I called about cleaned and prepped for our appointment and I liked that. The valuation of my trade-in went smoothly. After the purchase he walked me through all the vehicle’s technology and features. So I came away with a good impression! I would recommend this dealership. More
by William Dunn
Employees Worked With
August 27, 2025
I wish i could rate this at a Zero, but I do not get that option,,, Columbia Chrysler Service Department is trash. They definitely meet below on service and they have poor customer service especially Ron option,,, Columbia Chrysler Service Department is trash. They definitely meet below on service and they have poor customer service especially Ron. made me cringe having to deal with him because he makes you feel so worrisome,, not welcoming at all. At first, I looked over it because i thought he was just having a bad day, but nope, went back again, still the same attitude. They tried to submit a claim on two different occasions to my extended warranty provider, before my car was even finished, I was told this today by my warranty provider, this caused me to only get partial refund on rental reimbursement. I was told when I dropped my car it would be 3-4 days, then received a call from Ron stating now it would be 7-14 days to get a radio replaced... I had a vacation planned and needed my vehicle, told Ron this, we asked if we could pick up our vehicle and bring it back once the part was in, he told us they typically don't like to do this because its "more paperwork" for them, so my husband wanted to make it easier on the facility and decided to just leave it with them, get a rental and we could just submit for reimbursement, which we did. We ended up getting screwed because the service department submitted payment claim before the car was finished, and my extended warranty for the rental had to go by the paperwork the service dept submitted., Then, when i picked up my car after they replaced my radio, my back up camera is now out of calibration or something because the view is completely off and the radio and the trim piece are not flush and a big gap in between, was not like this before. I took the car back up to them and they told me there was nothing else they can do, nothing wrong with it.. I hate the Columbia Chrysler Service Department and they definitely need to be trained in customer service....they have a job because of customers and they act like they are doing us favors,,, they need to be grateful for their customers. More
by shawnandmelanie
Employees Worked With
Ron
August 13, 2025
I have taken my grand Cherokee back to the dealership for all my maintenance and have always been very happy with their service ! all my maintenance and have always been very happy with their service ! More
by gfisher
Employees Worked With
August 09, 2025
Outstanding service. . very professional and they took their time.. Definitely highly recommended.. Oil change on my jeep was done in a timely manner . very professional and they took their time.. Definitely highly recommended.. Oil change on my jeep was done in a timely manner More
by jhamiltonjr
Employees Worked With
Service dept
August 09, 2025
It was fast and I recieved a statement concerning what needed to be fixed or replaced. Straight and to the point. needed to be fixed or replaced. Straight and to the point. More
by Ellenelam30
Employees Worked With
