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Columbia Chrysler Dodge Jeep Ram Fiat
Columbia, TN
368 Reviews
We are proud to offer an amazing selection, incredible savings and low prices. We're located at 106 S. James Campbell Blvd, Highway 31 & S. James Campbell Blvd.
Our goal is to deliver excellent customer satisfaction to every customer. And we know that customers rank options and selection as important factors in customer satisfaction. That's why Columbia Chrysler Dodge Jeep Ram is committed to affordable, competitive pricing and regularly offer specials on all new and used Chrysler Jeep Dodge and Ram inventory and many makes and models.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 368 reviews
August 06, 2025
Service department is very helpful. It is generally pretty easy to get a convenience service appointment. They usually complete service in a fairy reasonable amount of time. It is generally pretty easy to get a convenience service appointment. They usually complete service in a fairy reasonable amount of time. More
by jgordon95
Employees Worked With
Ron
August 03, 2025
This dealership is amazing. Great customer service. We are from Florida headed to grand kids birthday in Indiana when we had truck issues and were stranded out on HW 65. This de Great customer service. We are from Florida headed to grand kids birthday in Indiana when we had truck issues and were stranded out on HW 65. This dealership got our truck in the service department ASAP and were able to fix our truck and get us on our way. They saved our trip!! Thanks Tonya Emmet!! More
by Bucka9569
Employees Worked With
Tonya Emmet
July 29, 2025
I have always had great experiences with the service department. The staff has always been very friendly and helpful. department. The staff has always been very friendly and helpful. More
by Jimpred
Employees Worked With
July 25, 2025
I had a recall alert and these guys took care of it post haste, all in a personable, professional, manner and to my satisfaction in less than the time they had predicted. Can’t beat that. haste, all in a personable, professional, manner and to my satisfaction in less than the time they had predicted. Can’t beat that. More
by Wineking
July 24, 2025
This review is for both dealer ships. Cullman Dodge Chrysler Jeep and Columbia Chrysler Dodge Jeep Ram Fiat. Went in to get information on a vehicle that was on the web site at one of Cullman Dodge Chrysler Jeep and Columbia Chrysler Dodge Jeep Ram Fiat. Went in to get information on a vehicle that was on the web site at one of their partners dealership. I told the sales person that I want to get the pricing of the vehicle and to not do a credit check. He had me fill out paperwork about me while the sales manager was getting info on the vehicle. The sales manager comes out with a work up on the vehicle and asked if it was ok to run a credit check. I related that. I need to unlock my report. As I was doing this it showed that they had already ran my credit. I told them I didn’t appreciate being lied to about running my report. I reached out later that night and asked for the price out the door. I was given the price. Then the next day I was told that the vehicle was on hold but they would try to find me another one. After doing research all day myself and requesting information from the Columbia TN location. I called them and they stated they found one but it would cost 2000 more than what was agreed too because it didn’t have the same incentives I had a friend call the dealership in Columbia TN and ask about the vehicle in question and was sent an estimate. I let the dealership in Cullman know that. The the next day the Columbia dealership call me and told me they still had the vehicle. I told the salesperson that there is a hold on it. Not sure how you do business if your personnel don’t know what is available More
by Joe
Employees Worked With
Shane
July 13, 2025
The staff and technicians diagnosed the issue with my truck quickly and had it fixed in a timely manor along with some other routine maintenance. truck quickly and had it fixed in a timely manor along with some other routine maintenance. More
by Sean.mcleod34
Employees Worked With
Ron
