Conicelli Nissan

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Conicelli Nissan:
I brought my vehicle in about about 6 months ago to have the cd player repaired. After being told by Ardmore Nissan that it would take 10 days to get the part from corporate (which happened 3 times in a row), Conicelli Nissan got the part to me in 3 days. They fixed the vehicle the same day the part arrived and I was able to pick it up. I haven't had any problems since. Additionally, I was not able to pick up the vehicle while the shop was open and they were great about working with me to pay for it and arrange to get it later. I had to take the shuttle both times I used them and both times the shuttle driver was fast, friendly, and on time. I was impressed with Conicelli Nissan and recommend that anyone in the area use them over Ardmore Nissan.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Conicelli Nissan:
Horrible sales experiences if they don't like how you look.

I recently wanted to stop by this dealership simply to test drive a car for my sister. I called earlier in the day and asked if they had the car in stock and if I would be able to get a test drive. They told me that is no problem and around 2 o'clock I should be able to get to a salesman fast because of the slower hours. I arrived at the dealership at 1:45, and was promptly greeted by the receptionist. That was the only positive part of this experience. I told her that I had called earlier about a test drive, and she "attempted" to call for an available salesman. After waiting for 20 minutes, I went back to the desk to ask what was going on, and she called the back office to see if someone will help me. When I walked closer to the desk to see if she needed any information from me, she turned her head and started to whisper into the phone. At this point I knew that there was something going on. After another 15 minutes, a gentleman finally came over to me to "help". When I stated that I wanted to test drive a car, he immediately told me that he will find someone to help me with that. What I didn't understand was why I wasn't given someone that could help with the test drive especially when the receptionist knew that that's why I was there. Meanwhile, 3 seperate parties of caucasians were helped and taken on test drives, without appointments. After another 35 minutes of waiting, I was finally greeted by another man that told me that I would need to get my insurance card before I could drive the car. This was the 3rd Nissan dealer and the second Conicelli dealer that I was at today and the first time that I was asked for an insurance card. No other dealer has asked me for my insurance card, but the people at Conicelli Nissan just cannot help people of Asian descent, and will find any way to keep them away. I finally left the dealership at 3pm, yes, over an hour after I arrived, without a test drive.
If one thing is for sure, I know that I will never buy from Conicelli Nissan in the future. Who knows what they might do after they've taken your money.

Just to confirm what I thought, I even went to the Honda dealer 4 doors down, and was treated much better. And of course, I didn't need my license or insurance card to test drive a new Accord.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Conicelli Nissan:
purchased a 08 altima coupe 2.5 from conicelli nissan. paid 22000 with apr of 2.9. contract was completed and signed. got a call back a couple of days later stating that the apr of 2.9 was rejected because it only applies to the sedan. wanted us to come in a sign a new contract with an apr of 8.9 then dropped it down to 5.3 before leaving. i agreed to return the car and get back my deposit. went to return the car and they wanted to return our deposit the next day. i said "i give you your car you give me my money." they said no you cant drive the car. they threatened to call the police. i said go ahead because i have the paperwork stating i own the car. they had another vehicle blocking our vehicle from leaving. the manager wanted to see the installment contract for the car and wouldnt return it. he was ignorant, confrontational and deliberately wanting everything his way. stating that we might sabotage the vechicle or run up the miles on it. what a creep. never do business with this dealership again.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Conicelli Nissan:
Ive been going to Conicelli Nissan for years the employees in the service/parts Dept. are great now that the new building is done i can only amagine ill be taking my pathfinder there and im certain it will be modern. And the service suitable to its level standing at the top on the block nissan. I also have a maxima I will be taking. For an experience at a totaly new level go to Conicelli Nissan.........!

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