
Conley Buick GMC
Bradenton, FL
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140 Reviews of Conley Buick GMC
Purchased a new 2020 Sierra Denali and inquired about procedure needed to tow behind my motorhome, within a 2 week period I called 5 times and spoke and left messages trying to get answers, finally reach procedure needed to tow behind my motorhome, within a 2 week period I called 5 times and spoke and left messages trying to get answers, finally reached one of the owners Chris Conley who happened to be the rudest and least helpful of any I’ve spoken to, they won’t help you after the sale and evidently don’t care. I’ve read the other reviews and wish I had read them before I went to Conley GMC. Buyer Beware @ Conley GMC. More
My husband and I took our 2009 GMC Sierra there to have our Drive shaft replaced, Matt from the service department told us that they werent able to get a GM Part which is what we wanted, we were told by Ma our Drive shaft replaced, Matt from the service department told us that they werent able to get a GM Part which is what we wanted, we were told by Matt in the service department that it would be months before a GM Part was available and that they only way to fix the car was to go with an aftermarket part, the part they wanted to put on our vehicle cost almost double than the GM Part we wanted, our bill was over 2000.00, not even a month later the drive shaft was leaking and making noise I contacted Conley and spoke with Seth who told me to take it to the nearest GM Dealer to have it looked at, by this time we were over 2 hours from this dealership and it wasnt safe for us to drive the vehicle back to them, the dealer near me got us in Monday Morning, the GM dealer called both myself and Conley and stated the drive shaft needed replaced, Randy from conley fought with the dealership and myself and refused to pay for the part, Randy stated that he wanted me to pay 1200.00 to the new dealer to put a GM Part on and then bring him the bad part to decide whether or not I would get reimbursed from Conley for the broken part, at this point I filed a complaint through GM because of the lack of willingness to fix the issue i was having, Conley refused to communicate with the GM Reps, even after several phone calls and also wasnt communicating with the new GM Dealer, Randy was rude, condescending and completely unprofessional when I did speak to him on the phone, he very rarely returned phone calls. Randys unwillingness to communicate effectively with all parties in regards to fixing the issue with the defective drive shaft, drug out the repair of my vehicle for 3 weeks, leaving me with over 600.00 in rental car expenses, bc my son was admittedtothechildren's hospital. If Randy would have put the GM Part in that was initially requested my vehicle would have only been in the shop for 1 week. I sent an email request through the dealerships website to have an owner contact me which as of today still hasnt happened. I will never reccomend this dealership to anyone, especially with the issues that I have had to deal with. More
We appreciated the professional, efficient and courteous service we received at Conley. We first saw the used vehicle on carfax.com and contacted the dealership. We spoke to Zach who said he would let us kn service we received at Conley. We first saw the used vehicle on carfax.com and contacted the dealership. We spoke to Zach who said he would let us know when it was available for sale after inspection, detailing and prep. He contacted us a few days later as promised. We went to the dealership in the late afternoon and were greeted by salesman Kevin who was very pleasant and knowledgeable about the vehicle. The deal was right and both Kevin and Kyle made the sale experience easy and efficient. I would recommend this dealership to our friends. More
Excellent Customer Service, Exceeded my expectations Exceeded my expectations, i’ve had some terrible experiences at car dealerships in the past. I found the car I was looking for online, contacted the d Exceeded my expectations, i’ve had some terrible experiences at car dealerships in the past. I found the car I was looking for online, contacted the dealership, salesman Derek helped me out. The finance manager Kyle finalized the deal didn’t use any high-pressure tactics or try and sell me a bunch of stuff I don’t need, it was an excellent experience and I would recommend this dealership to everybody . More
Best truck buying experience ever! Salesman was great! If I knew it would have been that easy would have bought my truck sooner! Highly recommend them! If I knew it would have been that easy would have bought my truck sooner! Highly recommend them! More
Great car buying experience! Tim was a wonderful salesman to work with. He did not pressure me into a sale and was very patient with explaining all the options for financing. Tim was a wonderful salesman to work with. He did not pressure me into a sale and was very patient with explaining all the options for financing. More
Very knowledgeable service attendant. Treated as a valued customer. Provided a comfortable waiting room. Bud considered my diet by not tempting with donuts. And a nice set of new vehicles Treated as a valued customer. Provided a comfortable waiting room. Bud considered my diet by not tempting with donuts. And a nice set of new vehicles to see. More
Completely satisfied I was under a time crunch and they worked with me to schedule the work and complete it in a timely manner. The service was timely and complete I was under a time crunch and they worked with me to schedule the work and complete it in a timely manner. The service was timely and complete More