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Cook County Ford Inc - Service Center

Adel, GA

4.9
164 Reviews

164 Reviews of Cook County Ford Inc - Service Center

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April 19, 2021

Wes was very helpful. I got right in when my appointment was scheduled and didn’t take them long to service car and wash it More

by garnkev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Cook County Ford Inc responded

We are glad that the plan came together flawlessly! We are new to the appointment game but I feel like Wes is doing a fine job managing our customer's schedules! Thanks for sharing! Come see us again! -Kyle H., General Sales Manager

April 04, 2021

Chuck and Wes have the Service Dept perfect. Flip a coin and move one over to sales Chuck and Wes have the Service Dept perfect. Flip a coin and move one over to sales More

by LITTLERIVERHUNTING
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Cook County Ford Inc responded

We are truly blessed to have the Warren boys manning the helm at our Service Department! They are a key asset to our business and comments like this one do not go unnoticed! Thanks for recommending them for sales too! We really do appreciate it! -Kyle H., General Sales Manager

March 25, 2021

It is always a pleasure to work with Wes in the automotive department. He is thorough when explaining the issues with my car. Very polite. More

by LOUPEACE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Cook County Ford Inc responded

Thank you for taking the time to brag on Wes a little bit! We know that manners and a good personality come from his early childhood so we have to give the credit to his Mama! Shout out to Mrs. Pam for this one! Thank you again for your business, Ms. Louise! -Kyle H., General Sales Manager

March 01, 2021

My experience with our first service was great , knowledgeable employees and safety first with wiping everything down after the service for our safety with covid going on . More

by roy.fsu94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Warren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Cook County Ford Inc responded

Thank you for sharing your experience! We hope that this visit was the first of many yet to come! Safe travels! -Kyle H., General Sales Manager

February 10, 2021

We are always pleased with the great customer service whenever we come in for an oil change or service since buying our 2014 Escape at Cook County Ford in Adel GA. More

by J_BOLDUC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren, Wes Warren
Feb 26, 2021 -

Cook County Ford Inc responded

Whether it's a sales or service visit, we aim to give you top-notch customer service every time! Thank you for your continued support! -Kyle H., General Sales Manager

January 25, 2021

From day one over five years ago, cook county ford delivers the best service possible. Friendly and fair and always striving to exceed expectations. Definitely worth a visit, you will be happy More

by stevepope24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Huckaby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Keigans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Southerland
Jan 25, 2021 -

Cook County Ford Inc responded

Thank you for your business over the last five years! We appreciate your business and for the excellent review! Come see us! -Kyle H., General Sales Manager

November 29, 2020

I brought my truck there for a oil change and dropped it off the team changed my oil and done a good job they were nice and friendly More

by wwd1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Cook County Ford Inc responded

Thank you for your business! We are glad to help! Please let us know when you need us again! -Kyle H., General Sales Manager

November 21, 2020

I have always had excellent service when it came to having my oil changed and even having new tires put on. Everyone has always been friendly and polite. More

by T_BOLDUC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Cook County Ford Inc responded

Thank you for your business! We hope that you know how much we appreciate you for coming back to see us again and again! -Kyle H., General Sales Manager

November 13, 2020

I am extremely happy with the service I received from Cook County Ford when they changed my oil. I called Randy to ask if they could pick up my Ford truck to change the oil. I was on a zoom meeting for More

by BRENDAMOORE
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Cook County Ford Inc responded

Thank you again! We are always happy to help, Ms. Brenda! Please give us a call when we can accommodate you again! -Kyle H., General Sales Manager

November 02, 2020

The service department was friendly and did an outstanding job as always on servicing my vehicle and even picks it up and delivers it back to me with a free wash job. More

by LRAY.COOK911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kendrick
Nov 13, 2020 -

Cook County Ford Inc responded

We appreciate your business! Thank you for trusting us with your vehicle! Please let us know when we can help you again! -Kyle H., General Sales Manager

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