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Cook County Ford Inc - Service Center

Adel, GA

4.9
164 Reviews

164 Reviews of Cook County Ford Inc - Service Center

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March 20, 2020

satisfied Common sense approach to sales and service. Good community oriented people doing people pleasing task daily. No hassle or haggle, just top of line at More

by roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Southerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kendrick
Mar 20, 2020 -

Cook County Ford Inc responded

Thank you for the great review, Roger! We appreciate your business and for mentioning our unique Bottom Line Price Policy! Let us know when we can help again! -Kyle H., General Sales Manager

February 20, 2020

I never been disappointed with Cook Ford service. Honest , Friendly people, good prices, professional service. nice waiting room with coffee and drinks, tv, wi fi. I recommended 100% More

by AURORA.ARIAS95
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny May
Feb 20, 2020 -

Cook County Ford Inc responded

Thank you for taking the time to rate our place! We appreciate the kind words and mentioning all the amenities we offer too! Come see us again soon! -Kyle H., General Sales Manager

February 13, 2020

They make buying new truck easy they r nice And polite and everybody’s friendly they take Hassle out of buying a car they got my business from now on out More

by robinsonlarry99
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Southerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny May
Feb 14, 2020 -

Cook County Ford Inc responded

Thank you for your business, Larry! We appreciate the nice compliments and look forward to serving you for life! -Kyle H., General Sales Manager

February 03, 2020

Employees are always friendly and helpful. Service Department always tries to accommodate my schedule, when scheduling the service for my company and personal vehicles. They do a great job. More

by mfelts
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Cook County Ford Inc responded

We appreciate your business and are grateful that you took the time to leave us such a wonderful review! Thanks again for sharing! Let us know when we can schedule you for another service! -Kyle H., General Sales Manager

December 27, 2019

THE BEST!!! Cook County Ford is the best!! They have excellent employees. There is not a one of them that will not be ready and willing to help you in any way pos More

by Belinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Cook County Ford Inc responded

Thank you for your business, Belinda! We appreciate the comments! You ARE Family! Let us know when we can help you again! -Kyle H., General Sales Manager

November 22, 2019

Service All good. Up front and nothing was hidden. Did what they were asked and did what they said throughout the process. Wash could be better but it’s fre More

by trey6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kendrick
Nov 22, 2019 -

Cook County Ford Inc responded

Thanks for the review. I apologize for the wash job not being as good as you would've liked. Perhaps you could run it back by when you have a few minutes while the entire crew is out of school? We appreciate your business and look forward to helping you again soon! -Kyle H., General Sales Manager

November 22, 2019

Price, product and service was excellant! Chuck and Wes were great...I had to change part of the service at the last minute and it was no problem; they delivered my truck on time cleaner than More

by RAGREESON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2019 -

Cook County Ford Inc responded

This is great news, Mr. Greeson! We enjoy seeing you each you come for service and are always more than happy to help! Please come see us again soon! -Kyle H., General Sales Manager

November 19, 2019

Van trouble The alternator went out on our Ford Transit, and Cook County Ford was able to get our company vehicle on the road the next day. The service team at Co More

by joanne9480
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2019 -

Cook County Ford Inc responded

We can't promise that all situations will work out this perfectly every time but we can promise that we'll do our very best to get you back on the road and back to work as soon as possible!! Thanks again for trusting our Service Department to take care of you until next time! -Kyle H., General Sales Manager

September 21, 2019

Great service by Chuck and Wes,! The service dept is number one in my opinion. Never serviced my Ford anyplace else! Always a pleasure to visit Cook County Ford! Thank You! More

by Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Cook County Ford Inc responded

Thank you for your business, Kay! We feel the same way about those guys too! The pleasure is all ours! Thanks again! -Kyle H., General Sales Manager

September 13, 2019

Job well done Always find employees and owner knowledgeable, efficient, friendly and easy to relate to. Have purchased from and dealt with Cook County Ford for yea More

by wbe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2019 -

Cook County Ford Inc responded

Thanks for taking the time to leave us a review. We are sorry that we couldn't earn a complete 5-star rating from you and would love the opportunity to find out what we could do to better serve you the next time. Please reach out to us at your earliest convenience, (229)896-7411. Thanks Again! -Kyle H., General Sales Manager