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Cook Ford - Service Center

Texas City, TX

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60 Reviews

60 Reviews of Cook Ford - Service Center

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October 30, 2022

Excellent work with a quick turnaround. I would definitely recommend this group for all needs. More

by josh.ryland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
October 13, 2022

John is a great Service advisor and Mario is a great transmission technician. Shop is one of the faster ones around. Replaced my transmission in 2 weeks McRee said it was going to take until Dec 1st (2 More

by Joguill00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
October 06, 2022

Meet with a courteous service advisor once I enter the shop and was greeted. Fast and reliable service for my oil change. No issues found on my truck and was not up sale on anything else. More

by Fernflor84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Reding
September 14, 2022

Small town dealership- very nice people. Seems like they have more work than they cant handle at this time. Had to go back to dealership for an interior piece left off. More

by rrolerick106
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John c
July 21, 2022

Professional service by all departments. I’ve always been satisfied.That’s why Cook Ford is who I recommend they go too why ask. More

by waverunn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Too many to list. All of their departments have been great. But John in service I’d who I deal with most of the time, as I did on this service visit.
July 19, 2022

Excellent service department. Stacy is professional and very communicative. Kept me update on the service of my vehicle and assisted me in every way possible to ensure that was I More

by Joe_jfk2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Palomarez
April 26, 2022

First service experience was fast, simple, and I redeemed Ford points received at purchase to cover the cost. More

by Tom and Alice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service scheduler
February 27, 2022

Amazing service John staff and techs, even the girl that takes your money lol! Only place I take my truck. Great service. Parts Department is top notch as well. . Cant forget Armando driver good guy. More

by StevieD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, forgot other names
February 05, 2022

Got my truck in fast. Friendly service team. Did a great job!! And was less than I expected in price. More

by Iratnayake77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
January 18, 2022

I was in and out for an oil change even though this dealer does not have the express lane for oil changes. They were very courteous and professional. More

by jmlinvestments
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Palomarez
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