Cook Ford - Service Center

Fastes oil change ever courteous employees very dependable and knowledgeable , always willing to help customers dependable and knowledgeable , always willing to help customers More

Service department staff are not very friendly. Especially hate dealing with Taylor. They act annoyed by having to deal with you and disregard reports about what’s wrong with my vehicle. They defin Especially hate dealing with Taylor. They act annoyed by having to deal with you and disregard reports about what’s wrong with my vehicle. They definitely don’t have service people attitude for their job role. I only go there for the convenience of location. More

It has been very difficult for most dealerships to maintain superiority with all the changes recently, but Cook Ford has managed to remain excellent in their daily operations. maintain superiority with all the changes recently, but Cook Ford has managed to remain excellent in their daily operations. More

Service department was polite, courteous, and handled my vehicle as one of there own. Will use them in the future for more of my vehicle service needs vehicle as one of there own. Will use them in the future for more of my vehicle service needs More

John is an excellent service advisor. He is willing to help always and delivers results within timeframe estimated help always and delivers results within timeframe estimated More

Cook Ford has excellent prices and a great service department. It may not have the flashy showroom or service area, but it has competent people and efficient interactions for sales and more important department. It may not have the flashy showroom or service area, but it has competent people and efficient interactions for sales and more importantly service! More

Pleasant and easy to work with. Service is definitely dependable and honest. Will use again. dependable and honest. Will use again. More

The staff at Cook Ford in Texas City, Tx are the greatest! I have purchased two Ford F150 crew cab pickup trucks from Cook Ford and all of my vehicle maintenance has been done here. The staff at the greatest! I have purchased two Ford F150 crew cab pickup trucks from Cook Ford and all of my vehicle maintenance has been done here. The staff at the service dept are courteous, knowledgeable, and strive to make sure you are happy with your repairs. I have not taken my vehicle back to the dealership because my repair was not done correctly. The mechanics are prompt in the diagnosis and repair of my vehicle and service and sales staff are superb. Thanks Cook Ford for a job well done. More

Easy to get in for an oil change very nice and professional service manager was very nice and helpful professional service manager was very nice and helpful More

I have used this dealership before to get an auto inspection but this time I was told I had to go to a Toyota dealership because my check engine light was on. As I've mention before that the car insp inspection but this time I was told I had to go to a Toyota dealership because my check engine light was on. As I've mention before that the car inspection was completed before at this dealership. I find it very disappointed that I will have to go to another dealership. More