Cook Ford - Service Center

Stacy and the Cook Ford service department are great! I had a weird electrical problem in my F150 after having the TPMS reset. They listened to me with my google-searched suggestion for fixing it, and gav had a weird electrical problem in my F150 after having the TPMS reset. They listened to me with my google-searched suggestion for fixing it, and gave it a try. It took one more step, but they fixed it! Not only could I not have fixed it (it involved reprogram a couple of modules), but they could have charged me for a lot more diagnostics and work -- but didn't! More

I am taken care everytime l have gone in a swift time , my battery went bad one time and was given a brand new one with my warranty! my battery went bad one time and was given a brand new one with my warranty! More

I had the oil changed in my 2014 Mustang & the customer service was excellent. They had me in & out in approximately 45 minutes. I had other work done there in the past & I will definitely patronize them i service was excellent. They had me in & out in approximately 45 minutes. I had other work done there in the past & I will definitely patronize them in the future. More

I have never had my vehicle worked on anywhere unless Dave was there he has always treated me fair. I have 6 Ford trucks and they have all been worked on there. I did not buy any from Cook Ford because t Dave was there he has always treated me fair. I have 6 Ford trucks and they have all been worked on there. I did not buy any from Cook Ford because the sales team just could not get right on the price. I am in the market for 2 more trucks but with the prices the way they are I might have to go with another brand More

Service and Sales Departments are first rate and always make the customer feel like their reason for being there is going to be taken care of in the most efficient manner possible and always with a friendl make the customer feel like their reason for being there is going to be taken care of in the most efficient manner possible and always with a friendly smile. More

I just wanted to write you a quick note to thank you for your honesty, dedication and for going above and beyond while selling me my car last week. I've always been wary of car salesman, often with good rea your honesty, dedication and for going above and beyond while selling me my car last week. I've always been wary of car salesman, often with good reason, but you've helped to redefine the stereotype. More

Even though I have moved a few extra miles away from Texas City, I still go to this dealer for service. They have excellent Service advisors at this location. Stacey, John, and Taylor are top notch Advi Texas City, I still go to this dealer for service. They have excellent Service advisors at this location. Stacey, John, and Taylor are top notch Advisers. More

Service was great an affordable. Everyone was pleasant and professional.wait time was appropriate. Ford pass made my day. Thank you, see you in May and professional.wait time was appropriate. Ford pass made my day. Thank you, see you in May More

Repeat customer. Cook Ford takes care of you for purchase of my vehicle and service department for maintenance needs....Highly recommended for your needs. I will be back for the next vehicle. of my vehicle and service department for maintenance needs....Highly recommended for your needs. I will be back for the next vehicle. More

This was my first visit to Cook Fords service dept since buying my car there in March. They dealt with me like we were old friends buying my car there in March. They dealt with me like we were old friends More