Cook Ford - Service Center

Not quick but effective. Excellent service, had to leave truck overnight because of ordered part. Was contacted by service truck was ready. Paper work was waiting for me. V Excellent service, had to leave truck overnight because of ordered part. Was contacted by service truck was ready. Paper work was waiting for me. Very pleasant experience. More

I live in Galveston tx but I travel to this ford because the service is awesome they totally service all my needs I am always overly satisfied every time I go to this Ford the service is awesome they totally service all my needs I am always overly satisfied every time I go to this Ford More

Cook always goes the extra mile and finds where other service centers have failed to achieve excellence. Thanks Cook Ford. See ya again soon. Thanks service centers have failed to achieve excellence. Thanks Cook Ford. See ya again soon. Thanks More

Very prompt and excellent service from the entire team at Cook Ford. I would recommend this dealer to anyone in the area. Whether buying a new vehicle or getting service done. They’re the best! Cook Ford. I would recommend this dealer to anyone in the area. Whether buying a new vehicle or getting service done. They’re the best! More

The customer service provided was extremely wonderful.Service was quick and speedy. I would recommend to anyone in need of service. Very nice friendly team. wonderful.Service was quick and speedy. I would recommend to anyone in need of service. Very nice friendly team. More

Brought my 2015 F250 in to Cook Ford today due to the “Death Wobble”. Very scary and very unsafe to drive. Service manager at Cook Ford told me there is a fix, but Ford would not pay for it. My vehicle h “Death Wobble”. Very scary and very unsafe to drive. Service manager at Cook Ford told me there is a fix, but Ford would not pay for it. My vehicle has 37,000 miles. Cook Ford gave me options and they installed a PC222582Z kit. Performed a slight front end alignment and I can not be any happier with the results. The Service Manager was very professional and I feel very good about putting it on the road. Thanks Cook Ford! More

Oil change and tire rotation The people are very friendly.The techs are very good,and they took care of a recall for my truck.The truck is kept clean when working on it. The people are very friendly.The techs are very good,and they took care of a recall for my truck.The truck is kept clean when working on it. More

Happy happy happy! Started with Steve he was so nice, plain speaking, down to earth. Everyone I met after him were nice professional and mannerly , true southern charm. Started with Steve he was so nice, plain speaking, down to earth. Everyone I met after him were nice professional and mannerly , true southern charm. More

4x4 repair on f250 I explained my problem, dropped my truck off, received a call 45 minutes later explaining the repairs needed and the exact cost of service. I authoriz I explained my problem, dropped my truck off, received a call 45 minutes later explaining the repairs needed and the exact cost of service. I authorized the work and two hours later received another call that my truck repair was complete. The lady that was working with me was very nice and extremely professional. Picking up my truck and paying was flawles. Great people. More

Great Didn't visit the dealership order my part by phone and had it shipped to the repair shop. No ford dealership in the Baytown/Crosby area was willing to Didn't visit the dealership order my part by phone and had it shipped to the repair shop. No ford dealership in the Baytown/Crosby area was willing to help me with this problem. Thanks to Cook Ford. More