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Cook Motor Company

Ladson, SC

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83 Reviews

9933 U.S. 78

Ladson, SC

29456

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83 Reviews of Cook Motor Company

May 02, 2016

best ever! Cook motor company is the best used car dealership ever! ronnie was outstanding and it really felt like i knew him for years. they made sure i got my More

by aletha007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Allen
May 20, 2016 -

Cook Motor Company responded

Thank you for your positive feedback, it really does mean a lot to us and it will make Ronnie smile to know that he is doing his best and made a friend. Thank you for your recommendations to all!!!!

April 27, 2016

Cook Motor Company Mr. Owen Bell was my salesman. He was very hones and up front with me. If I ask a question and he did not know, he said so. Then he would go find the More

by wiseguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Owen Bell
May 20, 2016 -

Cook Motor Company responded

Bob, Thank you for positive review. We are glad to hear that we are providing great customer service without the need of high pressure sales. We will gladly pass on the kind words to Owen!!

April 18, 2016

Extremely High Recommendation Mr. John Richburg is an exceptional salesman. He's not in it for the thrill of a huge commission check. Mr. John actually cares and displays empathy a More

by TF
Recommend Dealer
Yes
Employees Worked With
Jarrett Cook, John Richburg
May 20, 2016 -

Cook Motor Company responded

Thank you for your kind words. We are thrilled to hear that your Jeep fits the needs for your family. John is a great salesperson and will be glad to hear positive feedback from his loyal customer base. Please don't hesitate to reach out to us for anything. Thanks for the awesome recommendation!!!!

April 18, 2016

Outstanding Customer Service John Richburg is the guy to talk to! He is an upstanding guy whose outstanding work ethic provides exceptional customer support. John worked with me More

by TA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Richburg
May 20, 2016 -

Cook Motor Company responded

Thank you for your business and for taking your time to give us positive feedback. We definitely do not fit the shady car salesman stigma here. John will be glad to hear that he is performing on the highest level. Thank for your strong recommendation to others as well!! Enjoy your new Mustang GT & would love to help in the future!

April 18, 2016

Wonderful purchase experience Jeanne was very knowledgeable and helpful. She made the entire process smooth and even followed up with me after my purchase. I was able to purchase m More

by mrnorthan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeanne McCarthy
May 20, 2016 -

Cook Motor Company responded

Thank you for your business and also your kind words. I will pass it along to Ms. Jeanne as we think she is great as well. Enjoy that beautiful Silverado and we are glad to make it a smooth transaction for you!!!

February 22, 2016

Exceptional service We just purchased our 5th vehicle from this dealership! Good quality cars, great prices and exceptional customer service! This is the only dealershi More

by Chevyman12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Cook
May 20, 2016 -

Cook Motor Company responded

Thank you for continued loyalty to our dealership as we continue to grow and strive for perfection. We want to thank you for your positive feedback and are glad to hear that we have exclusivity to your auto purchasing needs. Please let us know when you are ready for number 6!!!

February 08, 2016

Great service Wonderful customer service ... This is my second time purchasing from cooks and very pleased each time . Bill went above and beyond to make sure I was More

by Ctollens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Woods, Diego Velasquez
May 20, 2016 -

Cook Motor Company responded

Thank you for your continued loyalty to our dealership. Bill will be pleased to know of your kind words. We strive for 100% customer loyalty and are thrilled to have so many repeat customers. Thank you very much & enjoy your second car. See you on #3!!!

February 06, 2016

john was the best salesman ive ever met I purchased a lexus from him he knew exact mpg was very polite gave me all the safety ratings made sure I was happy he seem to be a very well rounded More

by russellwood13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Cook, John Richburg
May 20, 2016 -

Cook Motor Company responded

Thank you for your Lexus purchase and we will pass on the recommendation for Employee of the Month to John. He will be thrilled to know of your positive feedback and would be honored to help in the future. It is a great pleasure to get positive reviews from our loyal and valuable customers. THANK YOU!!!

February 01, 2016

2nd Car Purchased from Cook Motor Company I just purchased my 2nd vehicle from Cook Motor Company. By far the BEST customer service I have ever received at any dealership at any level. The c More

by gamecock9286
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Cook, Ronnie Allen
May 20, 2016 -

Cook Motor Company responded

Thank you for your positive feedback, and I will pass on the kind words to Ronnie Allen. It is only because of repeat and referral business that we may grow and continue to give good customer service to so many. Thank you and see you for #3!!!

January 23, 2016

Best car purchase ever! It was one of the most pleasant car purchases I have ever had. Everything went very smooth. My salesman, John Richburg, was very informative and was a More

by cag14msm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Richburg
May 20, 2016 -

Cook Motor Company responded

Thank you for your business and I will pass along the nice words & recommendation to John Richburg. He will be very happy to hear that he fulfilled all your expectations. Thank you so much for your very nice comments & strong recommendation to others!!!

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